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Thread: Won't open

  1. #561
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    298
    Quote Originally Posted by [S8] HungryGoblin View Post
    If you are still experiencing the login issue, and haven't already sent a ticket in to support, please reach back out to them. Link is in my signature.


    Can someone please explain why it is taking so long to fix this mess? I wasn't able to finish the last event because of being locked out for most of it! Able to get in when the event was over yesterday and since the new event started have been locked out again! I am not bothering to start the new event until this is fixed! Also why is it that no one communicates after we put in a ticket???

  2. #562
    Fashion Designer
    Join Date
    Jun 2013
    Posts
    571
    Got in. Bought package. Now can’t get in to collect from cactus.

  3. #563
    Quote Originally Posted by Nikospets View Post
    Can someone please explain why it is taking so long to fix this mess? I wasn't able to finish the last event because of being locked out for most of it! Able to get in when the event was over yesterday and since the new event started have been locked out again! I am not bothering to start the new event until this is fixed! Also why is it that no one communicates after we put in a ticket???
    I am in the same boat?. again, I didn?t finish the current event because of this issue?. It?s really really sad when I?m more surprised by actually getting into the game than getting the error?. Plus, now when I do get into the game, I lose energy when it reloads if I tap ahead on items! About to completely give up on this game?.
    Treena

  4. #564
    Executive Chef
    Join Date
    Sep 2014
    Location
    Coburg, Melbourne, Australia
    Posts
    1,206
    Locked out again.
    PotP I can reconnect soon.

    Very disappointing that this isn’t fully resolved yet.

    Edit add: And again can’t connect.
    PotP
    Last edited by hagypagy; 07-06-22 at 08:29 PM.

  5. #565

    Angry

    Not been able to get in once since the latest update :-(

  6. #566
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    298
    I was able to get in for a couple of days! Now I'm locked out again! I have tried numerous times to get in and no luck! Same old story!

  7. #567
    Nightclub Owner
    Join Date
    Dec 2013
    Location
    Glimmer Forest
    Posts
    5,157
    Hmmm, plagued again with the login issue. This time I try to get in since 12 hours. To no avail. The more plots you open the more login problems you have!


    PS: found a new trick. I open the same account on 2 devices in //. This will create a race condition, with one finally getting in due to the time outs.
    Last edited by ShibuyaCloth; 07-06-22 at 12:04 AM.
    Castle Story "Tome of Knowledge", visit for: Interactive Map, Inventory Cards, Detailed Inventory, and more...

  8. #568
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    298
    Quote Originally Posted by ShibuyaCloth View Post
    Hmmm, plagued again with the login issue. This time I try to get in since 12 hours. To no avail. The more plots you open the more login problems you have!


    PS: found a new trick. I open the same account on 2 devices in //. This will create a race condition, with one finally getting in due to the time outs.

    Hi ShibuyaCloth, I have a question regarding opening up the same account on another device! I use to be able to do that but all of a sudden it reverted back to a brand new account and now after deleting it and installing it again still no luck! What am I doing wrong?

  9. #569
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    15,099
    Quote Originally Posted by Nikospets View Post
    Hi ShibuyaCloth, I have a question regarding opening up the same account on another device! I use to be able to do that but all of a sudden it reverted back to a brand new account and now after deleting it and installing it again still no luck! What am I doing wrong?
    You need to use bakery or a game with the login feature to change it from Guest to your ID. Be careful having the same game on multi devices bc you can't play in both at the same time. It'll sync and you could lose stuff. And if you're switching between both you should always force close. Shibuya is tech savvy and knows how to make it work but it's not recommended.

  10. #570
    Fashion Designer
    Join Date
    Feb 2014
    Posts
    681
    Quote Originally Posted by [S8] HungryGoblin View Post
    If you are still experiencing the login issue, and haven't already sent a ticket in to support, please reach back out to them. Link is in my signature.
    I sent a ticket back in May.

    I've been trying to get in for half an hour this evening.

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