Won't open

[rakitka]

It can?t be easy for them, illness or not. I was hopeful after reading reports of getting into the game again, but I?m still locked out (yes, I have a ticket opened). I?ve played since the beginning and only missed one event - I?d really hate to see them press on with a new event today. Whatever database or method they?re using for our account inventory has to be stressed.

[Woldawson]

I just found this in the reviews on the App Store:
Attachment 63386
Was posted on Wednesday.
Gives a little more insight into things.

They?ve been working non stop for 6 months trying to fix this problem? Wow, that?s crazy. Wonder what this major issue is that?s taking 6 months, non stop, to fix.

[jlpotts]

The past 3 weeks my logging in issues are getting worse. Not my internet, I am able to play other games and use other apps. I have uninstalled and reinstall the gamed. At first I tried repeatedly between 10 to 15 minutes to log in. Closing out completely and reloading to only fail. I would try about ever few hours. I don't try as hard to get logged in any more. I started playing a few months after the lunch. I don't know what else to try.

[deadpixel]

They?ve been working non stop for 6 months trying to fix this problem? Wow, that?s crazy. Wonder what this major issue is that?s taking 6 months, non stop, to fix.

Hmm... If it is due to a software issue, not knowing where to look would take them forever. If it is a hardware issue, not having the budget to replace old or dead equipment would also take them forever.

If it's neither of those, then not being able to find the issues after this long (more than six months) would make them sick with worry about their future.

[farmgirl8888]

I placed a ticket on 5/18, just tried to get on as so many people have gotten on, no luck. My question is this,; if this has been going on for 6 months has anyone from the beginning of the 6 moths gotten on and stayed on or is it useless to keep trying?

[Woldawson]

Hmm... If it is due to a software issue, not knowing where to look would take them forever. If it is a hardware issue, not having the budget to replace old or dead equipment would also take them forever.

If it's neither of those, then not being able to find the issues after this long (more than six months) would make them sick with worry about their future.

It?s been 6 months at least for me. It started off where I could load 5 days a week & it got progressively worse to where I could load 2-3 days a week, on a good week, more often than not, I?m unable to load 2-3 days in a row, the longest was 15 days. It?s been 10 days in a row this time. Its every event as well, not just the storybook events. Monster events also for me, I?d only get half the days at most.

[newpam575]

Well, it didn't last long. I couldn't get back in later last night and still can't get back in this morning.

[MamaLama9876]

I was able to log in yesterday on both of my accounts. I got my kingdoms prepped for weekday warrior but haven’t been able to login since the time that should have activated.

[[S8] HungryGoblin]

The past 3 weeks my logging in issues are getting worse. Not my internet, I am able to play other games and use other apps. I have uninstalled and reinstall the gamed. At first I tried repeatedly between 10 to 15 minutes to log in. Closing out completely and reloading to only fail. I would try about ever few hours. I don't try as hard to get logged in any more. I started playing a few months after the lunch. I don't know what else to try.

We apologize for the inconvenience. This is a known issue that our team is currently working on. If you haven't already, please submit a ticket to support so they can track this issue. Link is in my signature. Moved post to this bug thread.

[[S8] HungryGoblin]

I cannot log in trough my Ipad anymore. Very irritating. The gam asks for Internet - witch I have. I have upgraded game and IOS, restarted and treed everything. Even went to Apple,e store to ask for help. They say it is the game that is wrong.

We're so sorry you are experiencing this issue. Some of our players have been experiencing problems logging in. Please submit a ticket to support so that they can look into it. Link is in my signature. Moved post to this bug thread.