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Thread: Won't open

  1. #571
    Unfortunately, I don't have an update - sorry about that. The team is still monitoring the update, and reviewing if any additional issues need to be resolved. A ticket to support is suggested for tracking purposes, if you haven't already. We appreciate your patience.
    Storm8 Staff - [S8] HungryGoblin
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  2. #572
    Rhino Keeper
    Join Date
    May 2016
    Posts
    146
    Quote Originally Posted by [S8] HungryGoblin View Post
    Unfortunately, I don't have an update - sorry about that. The team is still monitoring the update, and reviewing if any additional issues need to be resolved. A ticket to support is suggested for tracking purposes, if you haven't already. We appreciate your patience.
    I have tried all day to login to Castle Story. I can’t find how to send a ticket.

  3. #573
    Rhino Keeper
    Join Date
    Sep 2012
    Location
    The Pleroma.
    Posts
    460
    Can't log into game since 11:30 AM , July 7,2022 . It's now nearly 5:30 PM. PST.

  4. #574
    Rhino Keeper
    Join Date
    Sep 2012
    Location
    The Pleroma.
    Posts
    460
    For Those who have asked. Here is the link to send a ticket to Storm 8. I know many people including me can't log into the game.
    ----------------------
    https://support.storm8.com/hc/en-us/requests/new

    Thank you both, SpiritWind00 and Hungry Goblin for trying to help all of us.

  5. #575
    Rhino Keeper
    Join Date
    Apr 2014
    Posts
    340
    Quote Originally Posted by SpiritWind00 View Post
    You need to use bakery or a game with the login feature to change it from Guest to your ID. Be careful having the same game on multi devices bc you can't play in both at the same time. It'll sync and you could lose stuff. And if you're switching between both you should always force close. Shibuya is tech savvy and knows how to make it work but it's not recommended.
    Thank you Spiritwind for your advice, maybe that's the reason I lost it on my cell phone and had to load a new game!

  6. #576
    Executive Chef deadpixel's Avatar
    Join Date
    Mar 2011
    Location
    Southeast Asia
    Posts
    3,045
    [removed quote]

    I noticed that my high level game won’t connect on mobile data. It needs to be connected to WiFi before the game will start. And even then, it takes several taps on the “Try again” button before the game starts.
    Last edited by [S8] HungryGoblin; 07-08-22 at 12:30 PM.

  7. #577
    Nightclub Owner
    Join Date
    Dec 2013
    Location
    Glimmer Forest (A0)
    Posts
    6,346
    Quote Originally Posted by deadpixel View Post
    I noticed that my high level game won’t connect on mobile data. It needs to be connected to WiFi before the game will start.
    WiFi does not work either, so both connection are dead ends! I started the event on a low level account to get the information.
    Castle Story "Tome of Knowledge", visit for: Interactive Map, Inventory Cards, Detailed Inventory, and more...

  8. #578
    Volunteer Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    16,967
    Every single day I'm locked out till about 2pm. Wasn't too bad when it was the main story, but now we are back in an event, I've now missed multiple collections from the Troll Camp. So over this.

  9. #579
    Fashion Designer
    Join Date
    Mar 2013
    Location
    Sydney, Australia
    Posts
    575
    Quote Originally Posted by SpiritWind00 View Post
    Every single day I'm locked out till about 2pm. Wasn't too bad when it was the main story, but now we are back in an event, I've now missed multiple collections from the Troll Camp. So over this.
    I agree SW, I haven't been able to get on since last night, so about 20 hrs. Missed a lot of troll camp collections. This regularly happens, so frustrating.

  10. #580
    Nightclub Owner
    Join Date
    Dec 2013
    Location
    Glimmer Forest (A0)
    Posts
    6,346
    Quote Originally Posted by SpiritWind00 View Post
    Every single day I'm locked out till about 2pm. Wasn't too bad when it was the main story, but now we are back in an event, I've now missed multiple collections from the Troll Camp. So over this.
    Still unable to get in, it has been >36 hours now.
    Castle Story "Tome of Knowledge", visit for: Interactive Map, Inventory Cards, Detailed Inventory, and more...

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