Won't open

[setanta101]

Yeah still locked out .. over a week now .
is this ever gonna get resolved ?
Losing hope at this stage

[barbarix]

Is anybody else still locked out? I have not been able to get in to clear buildings or see what is happening. Had friends visit, but tha didn?t help. In the past I could go through Farm Story and get on, but this time nothing helps. A message from Storm 8 would be appreciated. If we are through, let us know so we can quit trying and move on! At least a ?We are sorry? would be nice!

Have replied to my ticket and told them it is still not working and have not had any reaction to that. Three days, total lockout now about a week. Some communication would be highly appreciated, this is not a good way to treat customers.

[Galadraal]

I?ve been out since 5/16 late morning. What a bummer the game is my stress relief. Stay well everyone.

Same here

[Nikospets]

Yeah still locked out .. over a week now .
is this ever gonna get resolved ?
Losing hope at this stage

I've been locked out for over a week also and I am starting to wonder if I will ever get back into the games again! I don't understand why we are not getting more communication from support?

[[S8] HungryGoblin]

Yeah still locked out .. over a week now .
is this ever gonna get resolved ?
Losing hope at this stage

I've been locked out for over a week also and I am starting to wonder if I will ever get back into the games again! I don't understand why we are not getting more communication from support?

We appreciate your patience while our team continues to work on a resolution. There is no time frame for when a fix will be implemented but, fingers crossed, one will be released soon.

[midsom]

Still locked out 9 days I think, I cant remember its been so long, I hadnt even finished the first step. CRIKEY ITS 11 DAYS SINCE I COULD PLAY.

[virunga60]

I got back in on Friday I think, but Monday morning I couldn't get back in and am still getting the pop-up box about internet. All my other games work fine.

[setanta101]

Would it be possible to get a ?nuts and bolts? answer as to what the problem actually is?
If nothing else it might stop people tearing their hair out trying solutions (like repeatedly deleting and re downloading the game) which may well have no bearing on the issue whatsoever?
Just a thought ?

[islandtyme]

I was not able to get on all day yesterday and cant get on again this morning. Error is that i need internet to play. Yet, i work on my computer all day from home and
Play all my other games on my ipad including Dragon Story that loads as well. I have deleted games, compressed photos, re-installed 3 times including again yesterday. Rebooted multiple times as well. It has gotten slower at loading over the past few months. Only this game wont load. I even cleared off several buildings when i was able to play last. I will put in a ticket, but i feel the same about the servers being over loaded. Maybe we should be able to get rid of tools, materials etc after each game so we dont overload servers. Or write better code. ☹️

[Stymie52]

Finally got into my game and finished the requirements for Goal 9. Upgraded, and the goals for Goal 10 have disappeared. I have a Value Pack, but no Goal 10. Did the reboot, petrified that I wouldn't be able to get back in, and still no Goal 10. Submitted a ticket, but I think it will be to no avail. Just my luck! Hope others are having better luck!