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Thread: ONGOING ISSUE: Goal Prizes Re-Locking after Goal Completion

  1. #21
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    113
    You've done it AGAIN!!!!! Taken away my recipes after I completed goals and was working on mastery! This last event you locked it back up on both appliances to show let two locked!! This has got to STOP! There is a programming error happening and it because I choose to purchase parts bc my friends do not really play and it would take weeks to get what I needed to complete a oven/stove so I purchased them. So since you are stealing my money or is this bait and switch??? Either fix or refund! This is the third one in a row now!

  2. #22
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    113
    How do I post a screenshot to show you what I'm talking it??!

  3. #23
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    113
    Click image for larger version. 

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    This is one and it will not let me upload the other two

  4. #24
    Rhino Keeper
    Join Date
    Oct 2013
    Posts
    113
    Click image for larger version. 

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  5. #25
    Quote Originally Posted by karengar View Post
    Click image for larger version. 

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    Please continue working with support using the support website. You should be able to attach the pictures to the ticket.
    Last edited by Paul__; 09-27-21 at 08:07 PM.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  6. #26
    Host(ess)
    Join Date
    Feb 2013
    Location
    Saint Louis Missouri
    Posts
    11

    Autumn Stove (Food Locked)

    I completed the 5 day goal for the Autumn Stove and unlocked all foods now 2 foods are showing locked again
    (PEACH SALSA CHICKEN & PEARSCUITTO CROSTINI) Is this a game issue or just something that happened to me?
    I have pictures of the food cooked on my counters if proof is needed to show that they were unlocked. Can this be fixed?

    Thanks Lisa

  7. #27
    Nope, not only you, Lisa.
    You can check also your Lab Stove, and all the things starting from August : they're all locked back, all rewards taken away, and all recipes locked (even all ovens in whole) by goal.
    We just did it in vain, and it seems nothing can be done for it, it'll just continue like this: you do the goal, you earn all your rewards n recipes, then the timer is off - and the carriage is back to squash! You have nothing again, like you never did those goals!

  8. #28
    Host(ess)
    Join Date
    Feb 2013
    Location
    Saint Louis Missouri
    Posts
    11
    Thanks for the reply. I thought I lost my mind for a minute because I knew I completed everything...smh
    Well this is disappointing and a big waste of time but if they don't care...I guess there's nothing we can do ��

  9. #29
    Please contact support using the link in my is signature so they can check your account. Thanks!
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  10. #30
    Oh! So, your 15days stuff is OK? Lucky you! Mine is all locked back, including stoves and decor... Side goal rewards are just gone from decor tab like I never earned... Everything for 4 goals already.

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