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Thread: ONGOING ISSUE: Goal Prizes Re-Locking after Goal Completion

  1. #121
    The team is still working on a resolution. We appreciate your patience.
    Storm8 Staff - [S8] HungryGoblin
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  2. #122
    Grand Emperor
    Join Date
    May 2011
    Location
    USA
    Posts
    10,772
    On the 2nd appliance, Peanut Stove, the second two recipes, Peanut Butter Cups and PB&J Sandwich, are now locked. I unlocked them and completed the goal. I started the pb cups after 11:00 and now 4 hrs later, it’s locked.

    Can they get unlocked?
    .

  3. #123
    Quote Originally Posted by nmishii View Post
    On the 2nd appliance, Peanut Stove, the second two recipes, Peanut Butter Cups and PB&J Sandwich, are now locked. I unlocked them and completed the goal. I started the pb cups after 11:00 and now 4 hrs later, it’s locked.

    Can they get unlocked?
    I went ahead and moved your post here to this bug thread. Unfortunately, this is a known issue. Please reach out to support so they can be of assistance. Link is in my signature.
    Storm8 Staff - [S8] HungryGoblin
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  4. #124
    Rhino Keeper fawziaj's Avatar
    Join Date
    Sep 2015
    Posts
    135
    Hello moderators
    I've written to s8 many times but to no avail.
    It's been a year since most of unlocked items got locked.
    Kindly help me.
    Thank you

  5. #125
    Reporting the issue hasn’t accomplished anything. My appliances are still locked. If support can’t figure out how to fix the issue for everyone at once, then take the tickets and start fixing the individual accounts. I’ve played for years and am very disappointed with the lack of support.

  6. #126
    this is rediculous! this is the 4th time..all my previously unlocked recipes, appliance and decorations have been relocked! what is the point of playing this game anymore!

  7. #127
    Rhino Keeper
    Join Date
    Mar 2012
    Posts
    348
    50+ ovens are locked for me now. Why can support just unlock everyone?s ovens?? Too many errors in storm8 games. I was locked out of Castle Story for a year & I?ve been locked out of Dragon Story for the past 6 months at least.

  8. #128
    Nightclub Owner
    Join Date
    Jul 2012
    Location
    Planet Earth
    Posts
    7,851
    Just poking my head in to see if there's been any progress made on the issue yet?

  9. #129
    Moderator (volunteer) pixiegamer's Avatar
    Join Date
    Dec 2013
    Posts
    3,783
    Quote Originally Posted by AnnirasSweets View Post
    Just poking my head in to see if there's been any progress made on the issue yet?
    I requested an update yesterday and will post here if there's any news
    ~ Forum Moderator for Bakery Story and Restaurant Story ~

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  10. #130
    Rhino Keeper
    Join Date
    Oct 2011
    Location
    Missouri USA
    Posts
    384

    Not happy

    Just checked to see if my recipes had unlocked on my starlight grill and oven only to find out both appliances are completely locked now. So disappointing that things got worse not better with this supposed progress. I'm almost afraid to waste my time completing goals just for this to happen again!
    Attached Thumbnails Attached Thumbnails Click image for larger version. 

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