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Thread: Are anyone else's videos stuck?

  1. #1
    Rhino Keeper
    Join Date
    May 2015
    Posts
    307

    Are anyone else's videos stuck?

    Every time I try to play a "Free Gift" video, I get "Video did not finish. Would you like to watch another video?" with the same results.

    Restarting the game did not help. Turning off the phone and rebooting it did not help. I am not quite ready to delete/reload the game; is anyone else having the same issue?

  2. #2
    Quote Originally Posted by trailbean View Post
    Every time I try to play a "Free Gift" video, I get "Video did not finish. Would you like to watch another video?" with the same results.

    Restarting the game did not help. Turning off the phone and rebooting it did not help. I am not quite ready to delete/reload the game; is anyone else having the same issue?
    Please log a ticket with Support: https://support.storm8.com/hc/en-us/requests/new. They'll be able to look into this. Thanks!
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

  3. #3
    Rhino Keeper
    Join Date
    May 2015
    Posts
    307
    Now videos work

  4. #4
    Awesome - thanks for letting us know it works again!
    Storm8 Staff - [S8] HungryGoblin
    Need help? Contact Storm8 through support.storm8.com and submit a request
    Got a new device? Transfer your games here!
    Have Facebook or Twitter? LIKE and FOLLOW us here!

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