A7B92 ~ Submit a ticket to Support and explain your problem (include pix if you can). Sounds like a coding error if you're receiving fences instead of the coffins.
Here's the link to submit a ticket:
https://support.storm8.com/hc/en-us/requests/new
Thanks SW & HG for the list of drops for this release of Prizes!
Any idea about the Sugar Skull Horse (if that's what it's named)? Weekly Energy dropper?
...updating Post 1 now
Last edited by SpiritWind00; 10-07-21 at 12:58 PM. Reason: Removed support comms in line with forum rules
Went to tent, prize was a pile of coffins. Spent 100 gems. Got 5 pieces of lattice fence. Want them, as I have the gate, but fence has never been for sale, but did not get credit for winning, counting toward prize? Don?t want a repeat on next prize?
Didn't we use to start with six free throws (tomatoes, pumpkins, snowballs, whatever) followed by three videos and then another three videos for a total of six additional throws? I'm now getting only three videos
I was lucky enough to have the Dancing Skeleton in my Tent today.
He is wonderful, I hope everyone gets a chance to win him! The animation is amazing (Billy the Skelly even turned around to look at his fellow skeleton)
.
The video thing seems to work differently for everyone, but concerning the 6 free ones to start with.. I got them yesterday and this morning.Originally Posted by deadpixel
Didn't we use to start with six free throws (tomatoes, pumpkins, snowballs, whatever) followed by three videos and then another three videos for a total of six additional throws? I'm now getting only three videos
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Oh no! Please log a ticket with Support: https://support.storm8.com/hc/en-us/requests/new for help with your account. Thanks!
Storm8 Staff - [S8] HungryGoblin
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My videos have stop playing since yday. I am high speed wifi and every time I press play video, horse runs for a few seconds and than it says sorry can’t load video. Really annoying. And I have tried many times throughout the day.Didn't we use to start with six free throws (tomatoes, pumpkins, snowballs, whatever) followed by three videos and then another three videos for a total of six additional throws? I'm now getting only three videos
Please remember that posting Support comments about tickets and resolution is not forum appropriate and posts will be edited or removed. Forum rules can be found here.
Sorry SW, didn't mean to break any forum rules.
...but I just got the Coffins and was fully expecting to get fences lol, so looks like the bug has now been fixed.
It's 2x2
If you haven't already, please log a ticket with Support: https://support.storm8.com/hc/en-us/requests/new for assistance with the Coffins!
Last edited by [S8] HungryGoblin; 10-08-21 at 12:12 PM.
Storm8 Staff - [S8] HungryGoblin
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Lucky you! I've always only received 3 free videos per day, whether I use them in the Tent or outside the tent.Didn't we use to start with six free throws (tomatoes, pumpkins, snowballs, whatever) followed by three videos and then another three videos for a total of six additional throws? I'm now getting only three videos
I've spent thousands of dollars on Storm8 games, but I'm still not valued by the company.
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