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Thread: Help - Game will not load

  1. #41
    Nightclub Owner
    Join Date
    Sep 2013
    Posts
    5,390
    I was playing just fine and was suddenly kicked out of the game. Been trying everything for the last hour to get back in and nothing is working. Just sent a ticket to support. I wish they would fix this problem once and for all
    Island Name: Amer Island

    1883+ Unique Dragons Hatched
    409+ Unique Dragon Eggs in Storage

  2. #42
    Won’t load again. This is getting very frustrating!!! How many tickets do I need to send. It works then it doesn’t. Send another ticket. It works then it doesn’t????

  3. #43
    Host(ess)
    Join Date
    Jun 2013
    Posts
    40
    For last three days DS is not loading. Other S8 games are working well. Unable to understand the problem. Any clue?

  4. #44
    Moderator (volunteer) Paul__'s Avatar
    Join Date
    Nov 2012
    Posts
    4,419
    The support team is tracking the issue for investigation.

    - If you are able to update your device to iOS 15, please go ahead and do this.
    - If you are able to troubleshoot with your internet service provider, please also try this.
    - If neither of these improve your game connectivity, please contact support using the link in my signature.
    Paul__ ~ Moderator

    Need forum help or have a game question? Click to send a private message
    Having trouble with your game? Click to contact Storm8 Support

  5. #45
    Won’t load again for me. Help please if anyone is listening.

  6. #46
    Game not loading again. Has been 5 hours. Sent a ticket. Beginning to feel like it’s never coming back.

  7. #47
    Farm Supplier
    Join Date
    Jan 2012
    Posts
    88

    Cant log in

    Is there any maintenance going on? I cant log in again since last night. This is getting frustrated. Before was 16 days. I missed a lot. Been playing for so long. Looks like time to say goodbye. 😡

  8. #48
    Community Manager [S8] Vanellope's Avatar
    Join Date
    Aug 2018
    Posts
    440
    Quote Originally Posted by Chelsea79 View Post
    Is there any maintenance going on? I cant log in again since last night. This is getting frustrated. Before was 16 days. I missed a lot. Been playing for so long. Looks like time to say goodbye. ��
    If you're experiencing problems with your account, please submit a ticket to Support at Storm8. Link is in my signature

  9. #49
    Farm Supplier
    Join Date
    Jan 2012
    Posts
    88
    Quote Originally Posted by [S8] Vanellope View Post
    If you're experiencing problems with your account, please submit a ticket to Support at Storm8. Link is in my signature
    They don’t answer on weekends. I’ll miss the battle arena again. It will end soon and I’m already almost done. ��

  10. #50
    Me too. Sent ticket since Wednesday updated daily.

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