Help - Game will not load

[yogoda]

I had been encountering this problem for past 5-6 months. This time however the wait is for more than 42 hours and still counting. Ticket raised stands resolved, but investigation is on. It seems the problem is a serious one. Recently, the game shuts down suddenly while collecting food, coins, visiting another island, in the middle of a tournament, hatching an egg, and what not. I have also observed that if you are simultaneously playing more than 3 storm8 games, then I get logged out of the earliest of the three. This was not the case earlier. All games were running in the background.

[mymonta]

For the first time ever I have gone over a day without being able to connect on my highest level account (it is not quite to 200 yet). What makes me mad is that I was unable to collect my prizes from Bingo and from the leaderboard.

[greywagtail]

So if I get in, should I burn gold trying to catch up? Because I will probably be kicked out on Act 7 and then the gold will be wasted. I just hope my loyal neighbours will still stick with me.

[puffymagicdragon]

Once again tales starts and I get locked out on day 2. It seems again that tales is the problem. Why can’t they just stop tales until this is fixed. This has been going on since last August and for me since November. That’s 5 months. More and more people are affected. Please pause tales until you can fix the problem.

[greywagtail]

Once again tales starts and I get locked out on day 2. It seems again that tales is the problem. Why can’t they just stop tales until this is fixed. This has been going on since last August and for me since November. That’s 5 months. More and more people are affected. Please pause tales until you can fix the problem.

Fully agree. I don’t want to give this game up but it’s getting silly now.

[greywagtail]

Has anyone got back in yet? I’m still unable to play

[puffymagicdragon]

I haven’t gotten back in yet. Probably won’t get in again until tales is over. Because I can’t play during tales I missed the arena dragon and the monthly dragon for the first time ever. I also did something stupid. I activated the second breeding roost to try and get the common dragon but of course I am locked out so I wasted 100 gold. More and more people are getting locked out as they level up so please pause tales. This is so unfair to us long time players. Please help us to continue to play. Thanks for listening.

[yogoda]

This time it appears to be something completely messed up. Earlier, the period of getting locked was a few hours. But it is almost 5 days now and not much hope. Not being able to collect gold, send and receive gifts, probably lose some long time neighbors. Very very frustrating…

[greywagtail]

This time it appears to be something completely messed up. Earlier, the period of getting locked was a few hours. But it is almost 5 days now and not much hope. Not being able to collect gold, send and receive gifts, probably lose some long time neighbors. Very very frustrating…

Same with me. This time is a lot worse

[ennasusy]

The same with my 3 islands, all level 200. Since tales started, I am unable to get in. It is so frustrating sitting on the sofa, trying to connect and nothing happens. 😡
I wasted gold, because I started the second roost - I should have known better.
5 days now without collecting gold, food and the monthly dragon will certainly not come to my islands ? hoping, my neighbors and gold-partners are still as patient, as I have to be.
@storm8 ->> PLEASE STOP THE TALES!!!


Islands: Fuechslein 🇩🇪, Ennasus🇩🇪 and Wuschel-Land🐺