Still can?t log in for days! Need to know when this will be resolved.
Still can?t log in for days! Need to know when this will be resolved.
With the ipad, I think one has better luck getting in with a lower ios rather than a more up to date one, my example, I finally got into my lower ios ipad after being locked out for 3 days , but I finally got into higher ios ipad today..after 5 days..I wonder if it was just time or because I had finished the Takes event..not looking forward to Tuesdays reset of events ..usually means a lock out for a while.
Maybe a time line can?t be given because they can?t figure out the problem..I often wonder if the ads have an effect on the game as well..since we just had an issue with a third party in the game a couple of days ago and on another previous occasion?..
I have been locked out for weeks begging for an update but I hear nothing. Long time players are just not a priority. I feel so disrespected and sad about the way We are being treated .
Just logged another issue. Last one was resolved for about a week then I have no access again
Kingdom name : Castle Loui
Storm ID : lougal85
Just spent over two hours trying to log continually with two iPads. No luck. I am hoping to be able to log in sooner than last time which was on day three of the leaderboard event. Still frustrated with so little playing time and still hoping for a resolution to so many players unable to log in.
Dragon Story - Iceland, Fantasy Forest Story - Saint Mary
Still waiting for an answer if we are getting any update or if the problem will ever be fixed.
Hi everyone,
We don't have any new information to share that directly impacts Dragon Story at this time. I shared before that we have challenges with staffing and that some projects couldn't be shifted at the time. We are making progress in resolving those challenges, but I don't yet have a schedule other than our continued goal of 'as soon as possible'. We understand that it's been a long wait and we're working hard to solve this as soon as we can. Thank you so much for your continued patience! We haven't forgotten about you, Caretakers! <3
Here are my previous posts:
Upon re reading Elsa's first long post above, don't see how the issue of too much information loading could be the problem, otherwise, why am I able to load all that information onto a lower ios ipad with little to no issues, as opposed to a higher ios ipad that I can hardly ever get into?