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Thread: Gems

  1. #1
    New Resident
    Join Date
    Mar 2021
    Posts
    3

    Gems

    Question Please assist I bought 42 gems on 2 February and paid for them but did not receive them. When I click on the purchase icon it says it will be restored for free?

  2. #2
    Moderator (volunteer) Paul__'s Avatar
    Join Date
    Nov 2012
    Posts
    4,419
    I remember this issue happening with someone else a few months ago. You are going to have to contact support under the payments section since the forums can't help with this issue. https://support.storm8.com/hc/en-us/requests/new
    Paul__ ~ Moderator

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  3. #3
    New Resident
    Join Date
    Mar 2021
    Posts
    3
    Thank you I will try your contact. I did try to email support.storm but the address wasn't recognized.

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