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New Resident
Gems
Question Please assist I bought 42 gems on 2 February and paid for them but did not receive them. When I click on the purchase icon it says it will be restored for free?
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Volunteer Moderator
I remember this issue happening with someone else a few months ago. You are going to have to contact support under the payments section since the forums can't help with this issue. https://support.storm8.com/hc/en-us/requests/new
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New Resident
Thank you I will try your contact. I did try to email support.storm but the address wasn't recognized.
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