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Thread: Switched account problems

  1. #1
    New Resident
    Join Date
    Mar 2021
    Posts
    1

    Switched account problems

    I switched my old veteran account from old to a new device, but faced some problems. All games are ok, except restaurant story. It is displayed as a new one. Please help me. I did logged in the new device- all games work well.

  2. #2
    Restaurant Story and a few other games have a Cloud login feature. You can read more about it here: https://support.storm8.com/hc/en-us/...ccount-feature

    If you are still having trouble, Storm8 Support can help with account issues. The link is here to make a ticket: https://support.storm8.com/hc/en-us/requests/new
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  3. #3
    Nightclub Owner
    Join Date
    Jul 2012
    Location
    Planet Earth
    Posts
    5,427
    This happens to lots of players on iDevices because of the iOS Game Center.

    If your new device is an iOS, make sure you open the settings and sign into the Game Center which should get your RS game back to where it was. If you're moving to a droid device from an iDevice, you'll have to use the link in Paul's response above to contact s8 support and have them switch your account over.

  4. #4
    New Resident
    Join Date
    Mar 2021
    Posts
    1
    I had the same problem, ended up creating a whole new ID for resturant Story which doesn't connect to any other Storm8 games because the main account was connected to the game centre and they can't remove it

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