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Thread: Lost game link after signing out of iPad account

  1. #1
    New Resident
    Join Date
    Feb 2021
    Posts
    3

    Lost game link after signing out of iPad account

    I started playing Restaurant Story on Android many years ago. I created a new restaurant on a new iPad in 2019 and signed into my old Android bakery from the new iPad. Then I opened Restaurant Story and it accessed my old Android restaurant. This worked fine for over a year.

    I logged out of my Apple account while signed into my old restaurant and therefore Game Center. Had problems accessing my old restaurant so logged back into my Apple account. My old restaurant still exists and friends can visit it, but when I try to log into it from my iPad or a newer Android phone, it logs into the new restaurant. When you switch accounts, the game lists all the games that will be transferred, and the wrong restaurant level is shown, I.e, level 3 of new restaurant vs level z99 of old restaurant.

    How can I get the link restored, so when I want to switch accounts and log into my old restaurant, it logs into my old restaurant instead of my new one?

  2. #2
    Moderator (volunteer) Paul__'s Avatar
    Join Date
    Nov 2012
    Posts
    4,419
    Try contacting support at https://support.storm8.com/hc/en-us/requests/new. I had this issue when I got a new iPad a few months ago and they were able to fix it.
    Paul__ ~ Moderator

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  3. #3
    New Resident
    Join Date
    Feb 2021
    Posts
    3
    Thank you, will try Support.

  4. #4
    New Resident
    Join Date
    Feb 2021
    Posts
    3
    Thank you Paul. I contacted Support and everything was resolved in a few hours.

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