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New Resident
Need help. Support is not responding
Hello,
I have raised on sunday a support ticket. Due to game reset i have lost a part to craft handler dragon. At the moment i am stucked, as i can not go on playing the dragon tales event. I am 2 days behind.
I was expecting that i will receive an answer on monday. Nothing happened.
I am really disappointed that i did not get any response as it is critical for the gameplay.
Who can help me?
Thanks a lot
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Moderator (volunteer)
Monday was a holiday (Martin Luther King Day) in the US, so the team might not have been working. It also sometimes takes a few business days for them to respond.
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New Resident
Now i got help. I was not aware of the holiday in the us.
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Moderator (volunteer)
Closing thread as issue (hopefully) resolved. If not please let me know by clicking on my name and send me a message.
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