Results 1 to 8 of 8

Thread: Problem / Bug with candy maker

  1. #1
    New Resident
    Join Date
    Dec 2020
    Posts
    4

    Problem / Bug with candy maker

    Hi, I have the following issue.

    After collecting the items from the candy maker, the game reloads at the start of the mentioned action.

    My device: Android 9 pk
    Game version: 1.7.3.12

    Link: https://youtu.be/4RJeKXfkayI

    please help me!!

  2. #2
    Quote Originally Posted by brauliotp View Post
    Hi, I have the following issue.

    After collecting the items from the candy maker, the game reloads at the start of the mentioned action.

    My device: Android 9 pk
    Game version: 1.7.3.12

    Link: https://youtu.be/4RJeKXfkayI


    please help me!!

    Have you tried reinstalling the game?

  3. #3
    New Resident
    Join Date
    Dec 2020
    Posts
    4
    Quote Originally Posted by judyandthecat View Post
    Have you tried reinstalling the game?

    yes, i tried to reinstall the game with no luck

  4. #4
    Quote Originally Posted by brauliotp View Post
    yes, i tried to reinstall the game with no luck
    I have flagged this over.

  5. #5
    New Resident
    Join Date
    Dec 2020
    Posts
    4
    any solution?

  6. #6
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    14,960
    I've checked the report logged by Mod Judy but no there is no update. Reinstalling only fixes display issues so no need to do that. You can reach out to Support if the issue continues.
    S8 Support: Click here to contact S8 Support

  7. #7
    New Resident
    Join Date
    Dec 2020
    Posts
    4
    Quote Originally Posted by SpiritWind00 View Post
    I've checked the report logged by Mod Judy but no there is no update. Reinstalling only fixes display issues so no need to do that. You can reach out to Support if the issue continues.
    S8 Support: Click here to contact S8 Support
    I already sent my ticket but they always close it saying they don't respond individual requests :

    How could I communicate with them?

  8. #8
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    14,960
    Might need to wait till after the holidays... I'll follow up when I can. Sorry it's taking a while.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •