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Thread: ⭐ Dragon Story | Main Guide ⭐

  1. #41
    Dragon Tales Event
    The Dragon Tales Event is a fun way of earning new Dragons for your Island, while also learning more about the lore of your Island!

    When the Dragon Tales Event starts you will notice the Dragon Tales Archive Building on your Island. Tap on it to start your Dragon Tales Event!

    1. Complete ALL Chapters of the Dragon Tales earn beautiful new Dragons and Decorations!
    2. A new Chapter will unlock each day of the Event and includes multiple tasks to complete. Carefully read the tasks and complete them to earn the rewards.
    3. Tip! Some rewards give you Parts or gameplay elements that may be required for Crafts in future Chapters.
    4. Complete all Chapters to receive the Grand Prize
    Last edited by Paul__; 06-20-21 at 12:13 AM.

  2. #42
    Leaderboard Events

    Leaderboard events will ask players to compete with their friends and other community members in a friendly and fun competition! During a limited-time leaderboard event, players will vie for incredible prizes by completing various tasks to earn leaderboard points. Don't worry about competing against players with a higher level than you! We'll pair you with community players who are similar to you so there?s no need to be intimidated! Remember, smaller ranked groups of players of similar level ranges means more winners and more prizes!

    How you earn points can change from event to event. One event may require you to breed and hatch dragons to earn points while another may have you harvesting crops from your farms and feeding your dragons. Make sure to check the Info during the event to learn the specific details!

    In order to earn more points during the short event period, you may acquire Boosts to tip the scales in your favor! Boosts will multiply the number of event points you earn for a limited amount of time. At the end of the event, the leaderboard rankings will dictate which players are the victors and which rare and exclusive prizes they will earn.

    Prizes! There are different ways to earn prizes during leaderboard events. We've discussed prizes at the end of an event from your ranking but you'll also hit milestone amounts of points and earn useful items during the event. For example, you may earn a bundle of food when you've earned 100 points and another great prize at 500 points. The final milestone prize will always be worth working for. Perhaps it will be a dragon! In order to earn a prize you have to collect at least 10 points, so players with fewer points won't get a prize!

    A wondrous wheel of prizes will frequently appear for players to aid in your progress and boost your rank! You may get bundles of additional leaderboard points, gold, coins, food, and much more! Check back often to spin the wheel and continue to climb the leaderboards to the top!
    Do you have what it takes to finish a leaderboard event in 1st place?!?

    Global Leaders! Now you can compete against the best in the new Global Leaderboard! To be eligible for the global rankings, you must first obtain 1,000 Leaderboard Points.

    Compete against other Caretakers for a chance to win many prizes, including GOLD!

    Any eligible action will count for both your Local and Global leaderboard totals!
    Last edited by Paul__; 05-22-21 at 08:16 PM.

  3. #43
    Spin to Win

    Spin-to-Win events allow you to spin a wheel and get a free prize every 22 hours!

    You can get dragons, decorations, coins, food, and even gold! Check the event thread to see what prizes you can get.
    Last edited by Paul__; 05-22-21 at 08:15 PM.

  4. #44
    Miscellaneous
    Last edited by Paul__; 05-22-21 at 08:15 PM.

  5. #45

  6. #46
    Frequently Asked Questions

    Why Can't I Place a Dragon in a Habitat?
    There can be two reasons a dragon can't be placed in a habitat. First, the habitat already has as many dragons as it can hold. In this case, you'll either want to build a new habitat, or upgrade it if you can.

    The second reason is that the habitat is not an appropriate color for your dragon. Dragons can only live in a habitat than share a color with it. For example, a Forest Dragon is green and therefore needs a Green Grove habitat. A Life Dragon is red and green, and could live in a Red Rocks or a Green Grove habitat.

    You can check the colors of a habitat by tapping its Info button or by looking in the market. Look at the colored gem symbols under the habitat image. To check the colors of a dragon, you can tap the habitat it is in, and tap its button, or look in the market, and again look for the colored gems.

    How Can I get a Specific Dragon from the Breeding Den?
    Creating new dragon eggs is a magical process and it can't be controlled perfectly. It's best to try different combinations of dragons, and trying each one more than once. The same combinations can often produce more than one new egg, with some being rare than others. The colors of the dragons put into the Breeding Den can be passed on to the new egg. When you have hybrid dragons (ones with 2 colors), try putting them into the Breeding Den. You might get a special or rare outcome!
    If you want to get a specific dragon, you can always visit the Market and buy the egg you want!

    How Can I Get More Gold?
    You can get more Gold by tapping the Add button (a '+' symbol) next to the Gold icon at the top of the screen. Once you tap this Add button, you will be able to select from several Gold offers available for purchase.

    You can also get Gold from your friends as a gift! See "SOCIAL FEATURES" for information about how to add friends and receive gifts. Send your friends Gold and they will return the favor.

    How Do I Increase my Level?
    To increase you're level, you have to earn experience points. There are a number of ways you can do this.
    - Hatching dragon eggs.
    - Building a new habitat, building, or decoration.
    - Clear foliage on your island.
    - Harvesting a crop from your farms.
    - Completing goals.

    How Do I Move Items?
    Items can be moved by tapping the item and then tapping the Move icon from the menu. You can drag the item to a new position and tap the green check mark when its in an eligible place that you're happy with.

    To move a dragon from one habitat to another appropriate one, tap the first habitat, then the button for the dragon you'd like to move. You'll see a Move Habitat button in the bottom right corner of the screen. Tap that, then tap the new destination habitat!

    How Do I Sell Items?
    If you would like to sell an item, tap it and then tap the Move icon from the menu. While in this mode, there will be a Sell button in the bottom right. Be careful before you decide to sell anything though, you may have to work hard to get it again, and some rewards you won't be able to win a second time.

    To sell a dragon, select the habitat it is in, then select the dragon's button. You'll see a Sell button in the bottom right.

    Please note that a habitat with dragons can't be sold until all the dragons in it are sold first.

    Where can I find Storm8 Studios' privacy policy?
    The company's privacy policy is available at https://www.storm8.com/privacy

    Where can I find Storm8 Studios' terms of service?
    The company's terms of service is available at https://www.storm8.com/terms
    Last edited by Paul__; 05-22-21 at 08:11 PM.

  7. #47
    Basic Troubleshooting

    Here are a few tips you can try if you are having in-game issues before creating a bug thread or contacting support. If all fail, feel free to create a thread. (Please try to make sure someone else has not already opened a thread on the topic already)

    - Force closing out of the game and reopening it
    - Closing out background apps
    - Creating storage if you have none available.
    - Restarting your device
    - Reinstalling the game or clearing cache if on Andriod. (This will only fix graphical issues, like for example an egg appearing as a black square)

    Common Issues

    Did not receive a prize from an event or goal
    Please contact support at support.storm8.com so they can assist you. If you are having trouble with your ticket, feel free to contact a Moderator.

    Home Design Makeover or Property Brothers Home Design goals are not registering as completed
    Quote Originally Posted by [S8] Vanellope View Post
    Please send a support ticket to Storm8

    https://support.storm8.com/hc/en-us/requests/new
    Discussion Thread: https://forums.storm8.com/showthread...r-Gold-rewards

    Facebook Connect Not Working Properly

    Quote Originally Posted by [S8] Elsa View Post
    Re:Facebook -- This isn't a bug. We intentionally don't use Facebook connect in the game, but it hasn't been fully removed. Plans can change, it's easier to update something than put it back if you cut it.
    Bingo Rollbacks

    Quote Originally Posted by [S8] Elsa View Post
    Re:Bingo -- Unfortunately, there isn't a known work-around for you to resolve this on your end and no action is needed on your part after you've submitted your request. Their next step is to evaluate reported player logs and see if a pattern emerges. Our team has put a lot of time into this and multiple resolutions have been attempted while we try to identify the root problem. Your report is appreciated and really helps with the investigation.
    Still having issues? Feel free to create a thread in the Dragon Story | Bugs & Issues forum or contact support.
    Last edited by Paul__; 06-09-21 at 10:54 PM.

  8. #48
    Contacting Support

    If you need help feel free to contact support at https://support.storm8.com. Discussion of support tickets is not allowed on the forums, so if you require assistance with your ticket please contact a Moderator.

    Quote Originally Posted by Rynetory2 View Post

    Submit a Support Request
    1. Click on Support link: https://support.storm8.com/hc/en-us/requests/new
    2. Fill in the details in the Support Form
    3. Click [Submit] to send your request

    Sign into Your Account
    1. Click [Sign in] at the top right of the Support Form screen to sign into your account
      (You'll get a pop up sign in screen)
    2. Enter your email address and password
      (Click [Sign up] if you don't have an existing account OR click [Get a password] if you don't have a password)
    3. Click [Sign in] to proceed

    Check on Your Request
    1. Click on the drop down arrow next to your name at the top right of the screen, once you have signed into your account
    2. Click [My activities] and you'll see a list of your requests including your ticket number and the status of your request






    Last edited by Paul__; 06-09-21 at 10:53 PM.

  9. #49
    In App Purchases

    If This Is A Free Game Why Was I Charged?
    Storm8 Studios games are free to download and play. We offer optional products through in-app purchases that serve to enhance various aspects of gameplay.

    I Made An Unintentional Purchase, What Can I Do?
    For your security and protection, Apple handles all aspects of these transactions. You will need to contact Apple directly if you wish for a refund on these transactions.

    I Do Not Want To Pay Money Ever. How Do I Prevent Myself From Making Unintentional Purchases?
    There is a way to restrict In-App Purchases on your device. On your device, please go to Settings Menu -> General -> Restrictions option. You can then simply turn off In-App Purchases under "Allowed Content".

    If you have any questions about In-App Purchases please contact Support. (See above for help)
    Last edited by Paul__; 05-22-21 at 08:08 PM.

  10. #50
    Reporting Bugs

    If you are experiencing a bug in the game, you can report it in the Dragon Story | Bugs & Issues forum or create a support ticket.

    Before creating a thread, make sure to check if there is already a pre-existing thread on the issue. Make sure to report the bug including the following info:

    1) Your Storm8 ID
    2) Your device type (iPod touch Gen 3, iPhone 4S, iPad 2, etc.)
    3) Your device OS (iOS 4.1.2, iOS 4.3.3, etc.)
    4) Step-by-step of what happened before the bug occurred
    5) Screenshots, if possible
    Last edited by Paul__; 05-22-21 at 08:08 PM.

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