Problem / Bug with candy maker

[brauliotp]

Hi, I have the following issue.

After collecting the items from the candy maker, the game reloads at the start of the mentioned action.

My device: Android 9 pk
Game version: 1.7.3.12

Link: https://youtu.be/4RJeKXfkayI

please help me!!

[judyandthecat]

Hi, I have the following issue.

After collecting the items from the candy maker, the game reloads at the start of the mentioned action.

My device: Android 9 pk
Game version: 1.7.3.12

Link: https://youtu.be/4RJeKXfkayI


please help me!!

Have you tried reinstalling the game?

[brauliotp]

Have you tried reinstalling the game?

yes, i tried to reinstall the game with no luck

[judyandthecat]

yes, i tried to reinstall the game with no luck

I have flagged this over.

[brauliotp]

any solution?

[SpiritWind00]

I've checked the report logged by Mod Judy but no there is no update. Reinstalling only fixes display issues so no need to do that. You can reach out to Support if the issue continues.
S8 Support: Click here to contact S8 Support

[brauliotp]

I've checked the report logged by Mod Judy but no there is no update. Reinstalling only fixes display issues so no need to do that. You can reach out to Support if the issue continues.
S8 Support: Click here to contact S8 Support

I already sent my ticket but they always close it saying they don't respond individual requests :

How could I communicate with them?

[SpiritWind00]

Might need to wait till after the holidays... I'll follow up when I can. Sorry it's taking a while.