There is obviously a glitch I am sure it will get sorted on Monday. It’s not the moderators fault. I am sure SW will report it when she gets a chance.
Same problem here, upgrade is greyed out.
Im sending up the bag signal. They will be able to identify which players lost gems for sure. Same just happened to me too.
I posted in the bug thread. Thanks for starting it Huckletown. And thank you for the bat signal Spiritwind.
IMPORTANT AND URGENT INFO ON UPGRADING TO LEVEL 10
Issue: EITHER all materials made and the upgrade button not available OR your gem balance is over 100 and when all materials made the build button is available but the game takes 100 gems from you when you upgrade.
I have sent through and urgent request for help. When an issue affects us all they can trace players impacted by the glitch. I'm not lodging a ticket with support yet until the team can address the issue.
ITS FIXED!!!!!!!!
Just upgraded! Yay!!!!
Hope everyone who lost gems gets them back quickly!!