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Thread: compatible with android 10?

  1. #1
    Farm Supplier
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    Mar 2017
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    65

    compatible with android 10?

    Hello, I have just bought a samsung galaxy a51 with android 10 and the games work very badly the dragons are not displayed and the decor elements either
    Does it come from the samsung which works badly? or the games not compatible with android 10? same for fantasy story
    with a wiko pulp 4g with android 5.1 it opens without problem

  2. #2
    Quote Originally Posted by tomtom007456 View Post
    Hello, I have just bought a samsung galaxy a51 with android 10 and the games work very badly the dragons are not displayed and the decor elements either
    Does it come from the samsung which works badly? or the games not compatible with android 10? same for fantasy story
    with a wiko pulp 4g with android 5.1 it opens without problem
    If you're experiencing any issues with your account, please make sure to submit a ticket to Support at Storm8! Link is in my signature

  3. #3
    Executive Chef
    Join Date
    Nov 2012
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    2,785
    Hi,

    If you are having graphical issues you can try clearing your cache and the graphics will reload (It will take a little while).


  4. #4
    Farm Supplier
    Join Date
    Mar 2017
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    Hello I have my dragons and temples displayed now

  5. #5
    Farm Supplier
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    Mar 2017
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    hello I forgot to say that the games are longer as open on the samsung a51 with android 10 it takes 4 min 30 and wiko pulp 2 min 30 but now it is even worse I had android 11 on the samsung yesterday and it takes more than 7 min
    I don't understand what's going on am I the only one?

  6. #6
    Rhino Keeper
    Join Date
    Nov 2013
    Posts
    122
    I have similar issue. Since February 1, the Game is not loading at all on Samsung Note20ultra Android 11.
    Wrote to Storm8 support and Google play support many times - no solution yet. Both supports are just passing the ball to each other with "write to developer, write to google play, check your wifi"

  7. #7
    Farm Supplier
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    hello so this is not a problem with the samsung you have 12 giga of ram me 4 and on wiko only 2 and it opens faster i think of an incompatibility with the new android or it does not like samsung? I was also told to check wifi ....
    have you tried to let it charge for at least 10 min?

  8. #8
    Rhino Keeper
    Join Date
    Nov 2013
    Posts
    122
    Game kicks me off on 10 secs of loading.
    The strangest thing is, it was loading and running petfectly on Note20 Ultra Android 11 till February 1 and since that date it cannot be loaded nor on any wifi, nor on mobile net neither. So it is not a net issue.
    Something happend overnight. At midnight before going to slerp I plsyed DS, but it the morning it refused to even load.
    And I play Castle story also - no issues there - on same device, wifis and mobile net.

  9. #9
    Farm Supplier
    Join Date
    Mar 2017
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    This is not the same problem as me, so I was already on android 10 it took a long time to start 4 minutes 30 and since the update to android 11 7 minutes 30
    i play with wiko and not samsung anymore

  10. #10
    Rhino Keeper
    Join Date
    Nov 2013
    Posts
    122
    Game kicks me off on 10 secs of loading.
    The strangest thing is, it was loading and running petfectly on Note20 Ultra Android 11 till February 1 and since that date it cannot be loaded nor on any wifi, nor on mobile net neither. So it is not a net issue.
    Something happend overnight. At midnight before going to slerp I plsyed DS, but it the morning it refused to even load.
    And I play Castle story also - no issues there - on same device, wifis and mobile net.

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