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Thread: compatible with android 10?

  1. #11
    Rhino Keeper
    Join Date
    Nov 2013
    Posts
    122
    Sorry it somehow duplicated reply

    Yes, it is a different issue

  2. #12
    Executive Chef
    Join Date
    Nov 2012
    Posts
    2,784
    Quote Originally Posted by rheina View Post
    Game kicks me off on 10 secs of loading.
    The strangest thing is, it was loading and running petfectly on Note20 Ultra Android 11 till February 1 and since that date it cannot be loaded nor on any wifi, nor on mobile net neither. So it is not a net issue.
    Something happend overnight. At midnight before going to slerp I plsyed DS, but it the morning it refused to even load.
    And I play Castle story also - no issues there - on same device, wifis and mobile net.
    Can you try contacting support? The link is here:

    https://support.storm8.com/hc/en-us/requests/new


  3. #13
    Executive Chef
    Join Date
    Nov 2012
    Posts
    2,784
    Quote Originally Posted by tomtom007456 View Post
    This is not the same problem as me, so I was already on android 10 it took a long time to start 4 minutes 30 and since the update to android 11 7 minutes 30
    i play with wiko and not samsung anymore
    Here are some tips to help with performance issues:

    • Check that you have sufficient space on your device. Try deleting some unused apps/photos/videos etc if you don't.
    • Store some animated dragons or try spreading them out (if possible)
    • Avoid running other apps in the background
    • Let your game settle for a few minutes (3 mins or so) after starting it, before you do any activity


  4. #14
    Rhino Keeper
    Join Date
    Nov 2013
    Posts
    122
    I did.
    No solution yet. Said to check wifi snd reinstsll game. Quite useless advice, since game is not loading on various wifis nor mobile also. Not a connection issue. Reinstalled hundred times, no progress.

    Write to google play and android support also, they advice to turn to game developer.

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