Results 1 to 10 of 20

Thread: Game Not Working Properly on iPads After Update

Threaded View

Previous Post Previous Post   Next Post Next Post
  1. #1
    Moderator (volunteer) Paul__'s Avatar
    Join Date
    Nov 2012
    Posts
    4,429

    Game Not Working Properly on iPads After Update

    Hello,

    After the latest update which brought support to newer devices, the game has had a ton of issues with iPad

    1) For iPad Pro 12.9 without Home Button: The game is completely frozen whenever I try to do anything. I was able to get rid of the gifts message by dismissing it on my iPhone then going back into the Restaurant Story game and I still couldn?t use the app.

    2) The second issue that is affecting all iPad devices ( I checked with my older iPads):

    There is a scaling issue in game which makes a lot of the UI elements disproportional. It seems to affect all of the iPads. Text is small, and the food art is very tiny but the buttons are even larger than they were previously and some are even overlapping. The scaling is fine on the iPhone. Here are some screenshots from my iPad Pro 12.9 (please remember the game is frozen so these are the only two screens I can get to)

    Before:

    Click image for larger version. 

Name:	sVavEw7.jpg 
Views:	939 
Size:	108.7 KB 
ID:	57085

    After:

    Click image for larger version. 

Name:	7P9Klx4.jpg 
Views:	1016 
Size:	77.4 KB 
ID:	57086
    Before:

    Click image for larger version. 

Name:	rAJbhXH.jpg 
Views:	927 
Size:	181.6 KB 
ID:	57087

    After:

    Click image for larger version. 

Name:	aaHqKsJ.jpg 
Views:	951 
Size:	146.0 KB 
ID:	57088


    3) The third bug is whenever I click on the ?S8? button in the top right corner, the game instantly crashes.

    These three bugs only happen on iPad devices. I tested the game with my current iPhone X and my old iPhone 7 and they worked perfectly fine with no issues.
    Last edited by Paul__; 10-21-20 at 11:55 PM.
    Paul__ ~ Moderator

    Need forum help or have a game question? Click to send a private message
    Having trouble with your game? Click to contact Storm8 Support

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •