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Thread: Game Not Working Properly on iPads After Update

  1. #1
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    Game Not Working Properly on iPads After Update

    Hello,

    After the latest update which brought support to newer devices, the game has had a ton of issues with iPad

    1) For iPad Pro 12.9 without Home Button: The game is completely frozen whenever I try to do anything. I was able to get rid of the gifts message by dismissing it on my iPhone then going back into the Restaurant Story game and I still couldn?t use the app.

    2) The second issue that is affecting all iPad devices ( I checked with my older iPads):

    There is a scaling issue in game which makes a lot of the UI elements disproportional. It seems to affect all of the iPads. Text is small, and the food art is very tiny but the buttons are even larger than they were previously and some are even overlapping. The scaling is fine on the iPhone. Here are some screenshots from my iPad Pro 12.9 (please remember the game is frozen so these are the only two screens I can get to)

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    3) The third bug is whenever I click on the ?S8? button in the top right corner, the game instantly crashes.

    These three bugs only happen on iPad devices. I tested the game with my current iPhone X and my old iPhone 7 and they worked perfectly fine with no issues.
    Last edited by Paul__; 10-22-20 at 12:55 AM.


  2. #2
    Thank you for raising these issues. We are working on an update for Restaurant Story and Bakery Story to address the issues with iPad devices.
    Last edited by SirDaubsalot; 10-22-20 at 05:15 PM. Reason: Typo

  3. #3
    Moderator SpiritWind00's Avatar
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    Thanks team!

  4. #4
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    Same overhere, hope to here it when you find the problem

  5. #5
    As I said on the other thread I have the same exact issues on my iPhone so it?s not just an iPod issue, hopefully s8 can fix it soon.

  6. #6
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    Quote Originally Posted by therainbowscafe View Post
    As I said on the other thread I have the same exact issues on my iPhone so it?s not just an iPod issue, hopefully s8 can fix it soon.
    Which iPhone model are you having issues with? I tested it on the iPhone X, 6s and 5s with no issues.


  7. #7
    Quote Originally Posted by Paul__ View Post
    Which iPhone model are you having issues with? I tested it on the iPhone X, 6s and 5s with no issues.
    I have the iPhone 7+ and have the latest iOS update

  8. #8
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    Quote Originally Posted by therainbowscafe View Post
    I have the iPhone 7+ and have the latest iOS update
    Could you please post a screenshot?


  9. #9
    Click image for larger version. 

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    Quote Originally Posted by Paul__ View Post
    Could you please post a screenshot?
    As you can see even the keyboard is not fully extended now, if that makes sense.

  10. #10
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    There’s a new version of the game that fixes the issue. If you are still having any problems, feel free to post here and someone will assist you.

    Attachment 57135


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