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Thread: Game crashes when I find something in mining

  1. #1
    Farm Supplier
    Join Date
    May 2011
    Posts
    77

    Game crashes when I find something in mining

    Hello,

    I am having a problem with mining since I updated my iPad to iOS14. Every time I find something, the game crashes.

    I lose my bombs and cannot get any runes.

    I am on iOS14 on iPad Air.

  2. #2
    Quote Originally Posted by Puss5678 View Post
    Hello,

    I am having a problem with mining since I updated my iPad to iOS14. Every time I find something, the game crashes.

    I lose my bombs and cannot get any runes.

    I am on iOS14 on iPad Air.
    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8.

    Link is in my signature

  3. #3

    Mining Crash

    For some reason each time I?m using bombs when mining, if I happen to find the item the mine portion crashes and sends me back out of the mine to my forest without giving me anything that I have found in the mine so I?m wasting my bombs.
    How do I contact STORM8 to fix it????

  4. #4
    Quote Originally Posted by Gallaspieo2 View Post
    For some reason each time I?m using bombs when mining, if I happen to find the item the mine portion crashes and sends me back out of the mine to my forest without giving me anything that I have found in the mine so I?m wasting my bombs.
    How do I contact STORM8 to fix it????
    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8. Link is in my signature

  5. #5

    Game glitching issue

    Every time I go into the mine, it glitches the game and shuts it down as soon as I get 1 very close hit. Is there any intentions of this glitch being fixed here soon?

  6. #6
    What device and software version are you on?
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  7. #7
    Quote Originally Posted by Gallaspieo2 View Post
    For some reason each time I?m using bombs when mining, if I happen to find the item the mine portion crashes and sends me back out of the mine to my forest without giving me anything that I have found in the mine so I?m wasting my bombs.
    How do I contact STORM8 to fix it????
    Me too, I’ve submitted a ticket. What help did you get? I’ve lost at least 6 realm runes now. Thinking of quitting game.

  8. #8
    If you have an iPhone device try using that device to mine and see if it still crashes if you are on iPad or android
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  9. #9
    A community manager let me know that they reported the issue to the Storm8 team. If you are having crashing issues, please contact support at support.storm8.com for assistance.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

  10. #10
    A community manager let me know that they reported the issue to the Storm8 team. If you are having crashing issues, please contact support at support.storm8.com for assistance.
    Paul__ ~ Moderator

    Need me? Click to send a private message
    Having trouble with your game? Storm8 Support Link

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