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Thread: Lorelei's sapphire disappeared

  1. #1
    New Resident
    Join Date
    Jul 2020
    Posts
    2

    Lorelei's sapphire disappeared

    Hello,

    Does anyone know if I can get something back in my kingdom that seems to have disappeared?

    I spent all last week amassing 10 gold tokens to trade at the trade wagon for my second Lorelei's sapphire. Then today, I clicked on the wagon to make the sapphire. A couple hours later, it showed the crate with the check mark and I clicked to collect the sapphire. The wagon darkened like usual, and then got lighter like usual when an item is collected. Except in this case, I never saw the sapphire pop out. And then another (now double image) of a crate and check mark appeared, and I tried to click to collect with the same result as the first time.

    I tried closing and reopening the game, and now my trade wagon is empty and ready for a new craft, but all 10 of my gold trade tokens are gone and the sapphire I crafted is nowhere. :( My Princess Lorelai's Fountain goal still says 1/2, which is what I had prior to the monster hunt and the crafting I did today.

    Please help! Is there anything I can do?? I would hate to lose a week's worth of monster fighting :(

    Thanks!

  2. #2
    Please submit a request through support.storm8.com so an agent can take a look at your issue.
    Storm8 Staff - PikaSquirrel
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  3. #3
    New Resident
    Join Date
    Jul 2020
    Posts
    2
    Thank you! Will do.

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