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Thread: Sorry the video failed to load when use Finish button to play video

  1. #1
    New Resident
    Join Date
    Sep 2016
    Posts
    3

    Sorry the video failed to load when use Finish button to play video

    This used to happen now and then but for the last month or more every time I try and watch a video to speed something, usually next battle, I get this error, restarting game, retrying makes no difference. The annoying auto loading videos for which there is no benefit oddly run fine.
    Tried to upload screenshot but off course that fails. Message is
    Attention!
    Sorry the video failed to load. Please try again later.
    Continue button

  2. #2
    Community Manager [S8] Vanellope's Avatar
    Join Date
    Aug 2018
    Posts
    440
    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8

    Link is in my signature

  3. #3
    Rhino Keeper
    Join Date
    Feb 2018
    Location
    The Sunshine State
    Posts
    164
    Are the Videos gone for good? I didn't finish last 2 Tournaments. I suppose i will have to give up 2 of my 4 Islands. Its much to time consuming to sign in and out of 4 Islands to do 1 battle an hour.
    Someone please tell me know if you are still getting videos. And what i can do to get them back. Many thanks

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