Originally Posted by
[S8] Elsa
We have a repair plan, we just didn't implement it on Friday so we could monitor the fix and deploy the repair when we have the full support of our team on Monday. The craft is available for the remainder of the month, so this timeline was the best course of action.
Please keep in mind that this was not a bug anyone could catch by 'just checking the game'. It was an unforseen conflict. We appreciate our team members who helped us dig through endless lines of data to help us identify the conflict!
Thank you for your patience and understanding of the dynamic environment of supporting live games as a service.
If you're concerned about any Gold spends after the resolution goes out, you may contact support for assistance.