Recommendation to logansmil and gdr4gon: take screenshots of the checked-off prize as evidence that you should have received the pet...but didn't.
I have uploaded the screenshots.
Attachment 54686
Attachment 54687
With a little bit of perseverance I managed to attach them.
Last edited by logansmil; 02-15-20 at 07:16 PM.
Translation of above
Spread The Love Event - 2020 February 5 Hello to this game I made all the collections and I did not receive the snail looks like I won 2 times and twice the white image appeared to me and in inventory nothing started the mission with the snail ticked but in inventory nothing I looked at the site and saw that I am not the only one with this problem I have an android phone
thank you nice and I expect an answer as soon as possible
OMG.......So went to play again just now, looked in my cellar and low and behold my snail mails where there. Thank you Storm8 and Judy.