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Thread: Spread The Love Event - 2020 Feb 5

  1. #21
    Moderator (volunteer) judyandthecat's Avatar
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    Goal 10
    Collect 3 Loving Notes from Almond Trees
    REWARDS: 200 coins, 3 experience points

  2. #22
    Moderator (volunteer) judyandthecat's Avatar
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    Goal 11

    Get 3 Sweet Notes from the Studio
    REWARDS: 200 coins, 3 experience points

    Just a reminder if you are having trouble getting an event item then buy the Pink Mail Truck!
    It is on sale!

  3. #23
    Moderator (volunteer) judyandthecat's Avatar
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    Snail Mail Habitat

    On the back of the Snail Mail it says Crawler's Hollow

    This is incorrect

    You can place your Snail Mail in the Mythical Meadow

  4. #24
    Rhino Keeper
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    Sep 2017
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    I am wondering if FS2 team can make the seahorse move like the super plants and then stop when they need fed? Now it just stands there for 12 hours and then moves when it needs fed.

  5. #25
    Rhino Keeper
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    Sep 2015
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    110
    I just turned in a collection and I didn't receive a prize. The cloud picture came up blank. I closed the game and opened it up again and still no prize. And the collection has been taken. Please help.

  6. #26
    Moderator (volunteer) judyandthecat's Avatar
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    Here are some tips Rynetory2 put together to try and prevent sync issues like above
    Quote Originally Posted by Rynetory2 View Post
    What can I do to try to resolve my game issues? (Found in Post #17 in Main Guide)

    iOS General Issues
    If your iOS device is having issues, make sure you've tried the following:
    • Restart your device
    • Delete and reinstall the game
    • Hard restart - hold the power and home buttons, through the power off slider, until the Apple symbol appears.

      For newer devices (iPod Touch 4th Gen and newer, iPhone 3G and newer, all iPad versions [possibly other devices]) - close out background running apps. Double tap the home button, when the screen raises up, hold the app until it starts shaking. Press the red minus symbol to close.


    Connection Issues
    1. Force shut game
    2. Disconnect device cellular/wifi setting
    3. Switch off device
    4. Power off modem and router, and power up after 2 mins if you're using wifi connection
    5. Switch on device and reconnect cellular/wifi setting
    6. Start game

      If you are using wifi, the bandwidth and number of devices connected to it are contributing factors to your connectivity performance.


    Device Performance Issues
    Some older devices may have trouble keeping up with the game.
    • Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data]
    • Check that you have sufficient space on your device. Try deleting some unused apps/photos/videos etc if you don't.
    • Store away some (if not all) animated decorations on your farm
    • Avoid running other apps in the background
    • Let your game settle for a few minutes (3 mins or so) after starting it, before you do any activity
    • Reduce the number of neighbours if you have close to a thousand
    • Delete and reinstall game if the above doesn't work


    Display/Graphics Issues
    1. Clear cache - go to Safari in Settings app on iOS device and click [Clear History and Website Data].
    2. Restart device and game
    3. Delete and reinstall game if the above doesn't work


    Sync Issues
    Ensure your connection is good. Always fresh start your game before you do any actions to avoid sync issues. It is recommended that we do not leave our games running in the background.
    • If you discover that you have forgotten to close out your game, force shut it without doing any activity and start it again.
    • You can force save your game progress by visiting another farm, clicking on your newspaper or clicking Social/Community.
    • Do not leave your game immediately after your last action. Try to force save your game progress and sync with Storm8 servers before closing your game.

  7. #27
    Moderator (volunteer) judyandthecat's Avatar
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    Today is Saturday, February 15th
    You have until 9 pm eastern daylight savings time
    Tuesday, February 18th to turn in collections

    So keep making Scarves etc and putting together more collections to turn in.

    Over three days left!

  8. #28
    Rhino Keeper
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    Sep 2015
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    110
    Quote Originally Posted by judyandthecat View Post
    Here are some tips Rynetory2 put together to try and prevent sync issues like above
    I have an android phone. I.don't think the above will apply to me. Although I have forced close my game and and restarted my device. Still nothing.

  9. #29
    Moderator (volunteer) judyandthecat's Avatar
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    Quote Originally Posted by logansmil View Post
    I have an android phone. I.don't think the above will apply to me. Although I have forced close my game and and restarted my device. Still nothing.

    Some things would apply.
    Like don't turn in a collection as soon as you get it.
    I would do some other things first to allow the game to save.
    Like visit a neighbour. Gather some crops, etc.
    I am assuming you looked in your cellar at the top to see if a prize went there.
    I am hoping you got credit for the five collections to get the seahorse.
    Check your to do list...the seahorse.
    Unless you already have him beings I don't know if this was your first collection.

    It stinks when game is out of sync and you lost a prize.
    Only thing good is you have over three days to make more collections and turn them in.

  10. #30
    Moderator (volunteer) judyandthecat's Avatar
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    Snail Mail Habitat
    A neighbour told me she put the Snail Mail in the Bird Tree.

    I checked and verified it will go in there as well as the Mythical Meadow.
    If anyone finds another habitats please post for PookieBear50

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