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Thread: Rollbacks stealing gold

  1. #1
    Banned
    Join Date
    Mar 2014
    Posts
    582

    Rollbacks stealing gold

    This has happened twice now on this tournament. I used gold for an ultimate twice and both times a rollback immediately fired and set the tournament back 2 rounds. Conveniently the gold that was used for the ultimate does not get put back.

    This has to stop. It's blatant theft of player resources. You will notice that some things get rolled back appropriately when these rollbacks happen but things that are more important to the player do not. I also lost the ad views that I used to speed up being able to battle.

    I've already submitted a ticket. I've submitted several tickets in the past for the same issues.

  2. #2
    Rhino Keeper
    Join Date
    Jun 2017
    Posts
    177
    Normally, I hadn't had issues, but this last Tournament was the worst.I had a rollback of 5 rounds in the tourney..had used gold to advance rnds and of course lost that too..these issues have to be resolved..come on S8, but a little effort into the game.
    I Didn't bother putting in a ticket, I have had such negative results with them, that I couldn't be bothered wasting my time just to have them shut me down..

  3. #3
    Rhino Keeper
    Join Date
    Jan 2014
    Location
    UK
    Posts
    282
    I won the Regal Moon Dragon. Now been rolled back right to the start plus the gold I used to win the dragon has also gone! I have submitted a ticket. I am really fed up.
    Dragon Story - Iceland, Fantasy Forest Story - Saint Mary

  4. #4
    Rhino Keeper
    Join Date
    Jan 2014
    Location
    UK
    Posts
    282
    Quote Originally Posted by chuckyt888 View Post
    This has happened twice now on this tournament. I used gold for an ultimate twice and both times a rollback immediately fired and set the tournament back 2 rounds. Conveniently the gold that was used for the ultimate does not get put back.

    This has to stop. It's blatant theft of player resources. You will notice that some things get rolled back appropriately when these rollbacks happen but things that are more important to the player do not. I also lost the ad views that I used to speed up being able to battle.

    I've already submitted a ticket. I've submitted several tickets in the past for the same issues.
    Did you get anywhere with the tickets?
    Dragon Story - Iceland, Fantasy Forest Story - Saint Mary

  5. #5
    Rhino Keeper
    Join Date
    Jun 2017
    Posts
    177
    Quote Originally Posted by greywagtail View Post
    I won the Regal Moon Dragon. Now been rolled back right to the start plus the gold I used to win the dragon has also gone! I have submitted a ticket. I am really fed up.
    Now when I win ANYTHING, dragons , boosts etc, I take screen shots as proof , so that if I have an issue I can prove to S8 that I actually got what I am sending ticket in for.

  6. #6
    Rhino Keeper
    Join Date
    Jan 2014
    Location
    UK
    Posts
    282
    I used to do that ��. It speaks volumes about the stability of the game that it is necessary to do it.
    Dragon Story - Iceland, Fantasy Forest Story - Saint Mary

  7. #7
    The Honorable Panda
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,964
    For issues please contact support and keep working with support.
    Closing thread since specific support issues are private communications between the player and support.

    https://forums.storm8.com/showthread...s-in-the-forum
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