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Thread: Help! Bought gems not showing

  1. #1
    Rhino Keeper
    Join Date
    Nov 2016
    Posts
    476

    Help! Bought gems not showing

    I bought 530 gems-it showed confirm and I got a text from my credit card showing confirmed but the gems aren?t there.
    StormID: neferlala

  2. #2
    Rhino Keeper
    Join Date
    Jan 2015
    Location
    Russia
    Posts
    107
    Submit a ticket to support. It happened for me twice. They answered that sometime it took several days for gems to appear on your account.

  3. #3
    Rhino Keeper
    Join Date
    Nov 2016
    Posts
    476
    But how do I submit a ticket?
    StormID: neferlala

  4. #4
    Volunteer Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    17,041
    S8 Support: Click here to contact S8 Support

    Here you go.

    (I've removed your duplicate thread so there is only this 1 thread now given this one has info and no posts were made in the duplicate. Please don't create duplicate threads or posts as it's not allowed in the Forum Rules.)
    Last edited by SpiritWind00; 02-01-20 at 01:21 AM.

  5. #5
    Rhino Keeper
    Join Date
    Nov 2016
    Posts
    476
    Thank you spirit! Sorry!

  6. #6
    Volunteer Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    17,041
    Quote Originally Posted by ham2905 View Post
    Thank you spirit! Sorry!
    no problem! Let me know if you need any help with the ticket before the event concludes

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