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Thread: Dragon story inaccessible

  1. #1

    Dragon story inaccessible

    Hi. It?s been two days and I have only had about an hours play. It keeps saying I?m not on line. Yesterday I had about an hours play and today 5 minutes. I have uninstalled, rebooted, reinstalled etc, but still can?t access the game. Two of my friends are having the same problem. I’m losing out on crops and lb points

  2. #2
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,942
    Try turning your wifi off then back on to make sure you have a strong connection. Make sure you are playing the most current version of the regular game (not a seasonal version).

    If you still have issues, please contact support so an agent can check your game. ( see support link in my signature).
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Quote Originally Posted by kooky panda View Post
    Try turning your wifi off then back on to make sure you have a strong connection. Make sure you are playing the most current version of the regular game (not a seasonal version).

    If you still have issues, please contact support so an agent can check your game. ( see support link in my signature).
    Both me and my girlfriend have the same problem, on different devices. No trouble with other games at all, so I doubt it’s our wifi. And considering the message from Drogotwo, I really doubt this is a coincidence. I think Storm8 should look into this. Which won’t be accomplished by mailing Support, cause I already know their answer: “No problems here, so it must be your device or your wifi....”

  4. #4
    Rhino Keeper
    Join Date
    Feb 2018
    Location
    The Sunshine State
    Posts
    145
    I'm having problems with tournement since yesterday. It is stuck on opponent #20. Stay with support. I have faith in them. In the meantime, I'm missing a lot of bingo, etc progress. Storm8 will usually gift you something for your trouble. Good Luck!Click image for larger version. 

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  5. #5
    I have contacted support and will post if they sort it out. Thank you. Kooky panda you rock

  6. #6
    Hi, I have just noticed I am missing around 800 essence in the codex, that’s where it was when I checked a few days ago and now I only have 69. I hadn’t decided what to use it on and now I need to start again.

  7. #7
    Quote Originally Posted by Kaseymay69 View Post
    Hi, I have just noticed I am missing around 800 essence in the codex, that?s where it was when I checked a few days ago and now I only have 69. I hadn?t decided what to use it on and now I need to start again.
    Edit: I realised I put this in the wrong spot, I have sent support a message

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