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Thread: Update Issuse!

  1. #1

    Update Issuse!

    Since the update done several weeks ago I cannot access my game! This also happened in 2018 and took 6 months to fix.... Is this going to be the same this time?

    Any info would be greatly appreciated

  2. #2
    Senior Moderator kooky panda's Avatar
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    The latest update introduced an issue where the game will not open for players using below iOS 11. The team is investigating this, but I'm sorry, but they cannot speculate on when this will be resolved.
    Please continue checking the app store for updates and update the game when new updates become available.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    L
    Quote Originally Posted by kooky panda View Post
    The latest update introduced an issue where the game will not open for players using below iOS 11. The team is investigating this, but I'm sorry, but they cannot speculate on when this will be resolved.
    Please continue checking the app store for updates and update the game when new updates become available.
    Is there any news when this issuse is going to be resolved

  4. #4
    Is there any news when this issues is going to be resolved????

  5. #5
    Quote Originally Posted by haley2707 View Post
    L

    Is there any news when this issuse is going to be resolved
    We tried a few things to resolve this, but it doesn't appear to be working for everyone. If you have a device eligible to run iOS 11 or higher, we recommend updating or transferring to the device.

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