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Thread: Fashion Story app not working; just spins

  1. #1

    Fashion Story app not working; just spins

    I cannot get my Fashion Story to open. I have tried all the suggestions I have seen on here. Does anyone have any suggestions? It has been three days and I still cannot get my FS to open.

  2. #2
    The latest update introduced an issue where the game will not open for players using below iOS 11. Our team is investigating this, but I'm sorry, we can't speculate on when this will be resolved. Please continue checking the app store for updates and update the game when new updates become available.

    If you have a device with iOS 11+ or an Android device you'd like to play on, you may contact support for assistance with a transfer.

  3. #3
    Thanks so much for responding!

  4. #4
    I have a 10.3. But my Bakery Story is working....

  5. #5
    If you previously had this issue, please update to the latest version! We have attempted a fix. We'd love to know if this is resolved for you or if you still need help.

    Quote Originally Posted by 4chunia View Post
    I have a 10.3. But my Bakery Story is working....
    The issue is with Fashion Story. Are you able to play on 10.3 after updating?

  6. #6
    Host(ess) mystoryname's Avatar
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    Quote Originally Posted by [S8] Elsa View Post
    The latest update introduced an issue where the game will not open for players using below iOS 11. Our team is investigating this, but I'm sorry, we can't speculate on when this will be resolved. Please continue checking the app store for updates and update the game when new updates become available.

    If you have a device with iOS 11+ or an Android device you'd like to play on, you may contact support for assistance with a transfer.
    Thank you for this info. Had I known before, I would not have updated and still be able to play my game. Was this incompatibility known and published before the update? Seems like it would have great benefit for Storm8 to alert users beforehand. We'd still be happily playing and now we aren't!! I wonder how many were affected by this. Such a loss.

  7. #7
    I have this same issue. My bakery story and restaurant story work just fine, but fashion story does not open. Hoping it will be fixed SOON!
    Last edited by bsanford1965; 01-13-20 at 06:19 PM.

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