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Thread: Game crash

  1. #1
    Rhino Keeper
    Join Date
    Feb 2019
    Location
    The Netherlands
    Posts
    103

    Game crash

    Since the last hour my game is crashing. I can't cook anything because when the game is collecting money/parts/stars my app stops.
    My app will shut down on it's own and I lost everything I did.

    Are there more people having this issue?

  2. #2
    New Resident
    Join Date
    Jan 2015
    Location
    Chicago,IL
    Posts
    5
    It just started shutting down for me this afternoon also. I play on two different android devices (different restaurants) and the frequent shut down is happening on both.

  3. #3
    New Resident
    Join Date
    Nov 2019
    Posts
    4
    Android user can confirm shut down when the game is collecting parts/stars when starting or finishing food on an oven. It just started a few hours ago for me as well. Sometimes manual collection will bypass the crash but not always. Seems to happen more with collecting new oven parts instead of stars.

  4. #4
    New Resident
    Join Date
    Nov 2014
    Posts
    6
    Yes, its giving wrong rewards and crashes when starting goal recipes w collecting rewards. Android RS motorola z2
    Last edited by SkyTeaser; 11-26-19 at 05:50 PM. Reason: Add device info

  5. #5
    Rhino Keeper
    Join Date
    Dec 2011
    Posts
    146
    Quote Originally Posted by skyteaser View Post
    yes, its giving wrong rewards and crashes when starting goal recipes w collecting rewards. Android rs motorola z2
    it would be nice to hear from a moderator that this has been reported

  6. #6
    New Resident
    Join Date
    Apr 2013
    Posts
    2
    I have experienced this today on two separate Android accounts as well. In my case, on both of them, it crashes when collecting the sub-parts from goal ovens. Normally those parts rise to the top of the screen to the parts panel. I have noticed that when it crashes for me, the parts are moving up to the left corner where the coin totals are, instead of up to the center parts panel. I also found if I put out recipes, or cooked new ones, and closed the game before the parts ascended to the panel, I would open the game back up and the parts were not credited, although the recipes would remain either cooking or the stove would still be empty if I had just gathered. Also, even though I already have enough sub-parts to make some full parts, I am getting an error that says I do't have enough parts. Very frustrating.

    I should add that on one device I am using the Founders edition (GalaxyS9), and the other still has the Tropic Bliss edition (tablet, with Android v7).

    I saw on another post that the parts causing the issue were parts that don't belong to this goal, and the game can't handle that apparently. At least I know it is a bug, and so hopefully the developers will become aware soon and remedy the issue.
    Last edited by Alpheus45; 11-26-19 at 06:50 PM.

  7. #7
    As of 9:10 AM EST 11/27; the problem is still unresolved...it's quite frustrating. I'd say they should extend the goal, but it'd be a waste of breath.

  8. #8
    Since yesterday, the game won’t let me craft parts with collectibles. It states “You have not completed Grateful Gears!” Or whichever part I’m trying to craft. I can’t build additional appliances with collectibles. iPhone 11 Pro, software version 13.2.3

  9. #9
    Same here, two android users, two different devices (one a huawei, the other a Samsung Galaxy S5), game crashes whenever we use the new appliances. Since this morning.

  10. #10
    Today the whole day the game closes as soon as I enter it, correct the error

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