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Thread: No gems after buying in the gem sale

  1. #1
    Rhino Keeper
    Join Date
    Feb 2019
    The Netherlands

    No gems after buying in the gem sale

    I just bought 105 gems for ?13,99 in the gem sale but I did not received my gems.
    I lost ?13,99 on my bankaccount. Please help!

  2. #2
    The Honorable Panda
    Join Date
    Mar 2011
    S8 FORUM
    Please try restarting your device to see if they show up.
    If not, please check your account and make sure the purchase went through.
    You can also contact support( see link in my signature) and send them a copy of your receipt.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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