I'm not sure why the developers wish to view videos of these random crashes either, because, as you have noted, they don't follow any pattern. The only thing they'd be able to come back with is the "We are unable to replicate this issue" reply, though I hope they do more But since videos were requested, I will upload them for their viewing. In fact, I've just completed converting and uploading them to my cloud and can now send them over to Elsa
Later in the day, I'll try to put up step-by-step instructions on how to capture screen recordings of our DS play on iOS devices. I not sure I can do one for Android devices because they don't all have the built-in screen recording feature and many would have to rely on third-party apps.
I wonder if they have any memory release in the game at all!! I say this because I can see my game struggle the longer I play in a session. If I mine, I use 3,4 bombs then exit mine and tap social, community to get S8 to load to save the apples I found. I'll go back and do that maybe 2 times and will be ok but if I try 1 more the too far, near, close start to pop up very slow and sometimes are invisible.
If I collect coins from all 230 habitats I then see the game struggle to do the next tasks and think, it's gonna blow soon.
Keyboard is fun and frustrating too. I can visit and write notes to maybe 3 neighbors and I know next visit the keyboard will be iffy. I tap box to start a to write ...if no keyboard I wait about 15 secs...it may show up! If it does, maybe it will stay but often it pops in to just say hi and it's gone! Other times it types herky jerky and leaves in the middle but if I tap it might just come back and let me type last 2 words.
Best one is I'm typing, finally then poof, game is gone....but I still have my keyboard!!! Sitting by its lonesome on the desktop. Oh such fun.
Seems the game just eats and eats memory and never let's go til it reaches its limit and with no place to go, you're gone. I hope Elsa reads some of this and gets an idea of what is going on. I find it unbelievable that S8 does not encounter any of this.
Wooooooweee. My topic took off like crazy and I’m not really surprised so many has posted and tried to enlighten staff that there IS a problem with the game’s instability.
Although it’s kinda sad that we have to prove that it crashes at random every day, if all my neighbors on Android were able to “record videos of crashes” ...S8 would be absolutely flooded with them. I’m not sure how to record my screen but I will look into it so I can add some further back up since S8 seems to wants to not believe us and brush it off like nothing. I find it kinda hard to believe that all S8 staff plays the game and doesn’t experience a Single crash ever...what kinda phones are they playing on? Or are they playing on tablets(which I’m assuming might be better suited to handling da crashes than anything else given that they have larger memory and what not.)
@Deadpixel: Thank you ever so much, you’re my hero!!! I am so glad you were able to talk some sense into them and convince them that us all really and truly are in fact having a problem with constant crashes because as you would have seen from the very start of the topic it was otherwise simply going to be brushed off as “my problem/my fault” and absolutely nothing would have ever been done about it and it would have gone on forever like this until it got so bad that none of us could really play I anymore. In fact my friend on android pretty much gave up on the game because it was crashing so badly. So thank you very much for helping to shed some light on this from a more technical standpoint it is greatly appreciated. And thank you to everyone else for contributing your experiences and information so that this is FINALLY going to be looked at because it NEVER used to be THIS bad!!!
7+ years friendly DS player. I'm ⒶⓁⓌⒶⓎⓈ accepting active new neighbors, event item requests and maps. I also always reply to messages, message away or write on my wall to chat! Ⓜⓐⓡⓑⓛⓔ ⓚⓔⓨⓢ time requirements are the ⓦⓞⓡⓢⓣ ⓣⓗⓘⓝⓖ to ⓔⓥⓔⓡ ⓗⓐⓟⓟⓔⓝ to Dragon Story and ⓢⓗⓞⓤⓛⓓ ⓑⓔ ⓒⓗⓐⓝⓖⓔⓓ!⃝
Has anyone playing dragon starry and experiencing the crashing problem had their problem fixed now that storm8 is aware of the problem? I’m having the same problem over in bakery story and mentioned it in a thread but received no response and also sent a ticket and they closed it due to no support for that game. I’m guessing it is all caused by the same problem and hoping both games have the same fix.
The reality is that many mobile game players are virtual beta testers these days. The priority is getting the next money making content out the door and deal with any bugs later.
If you want to fix this issue, target a few of the players reporting problems. I'm a software developer. While I'm not a mobile platform developer, it should be trivial to have some simple global error handling send back trace info to your DB if you honestly don't ever see this issue in testing (which is hard to believe if the islands being tested are maxed out on dragons). The reason I say lock it to a few of these daily players is that I'm certain you'd be inundated with errors coming back otherwise. My game crashes constantly just like everyone else I know that plays the game. Honestly I doubt it's something you are going to easily fix without completely redesigning the island.
Yes $ Spent
Last edited by 06hunter; 11-30-19 at 01:07 AM.