I can definitely understand how frustrated you might be! I finally won a pet last night after smashing so many pumpkins and never winning one. However, the chicken popped up and I looked in my storage and the spooky dog I had just won was gone!! I closed out the game and opened it back up and went back to my storage just to see the spooky dog still go and my smashing pumpkin back in storage! I smashed again and got another sheep lantern. So frustrating!!!! Not the first time this has happened before. Last year I had won a ghost and the game took it away!