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Thread: Purchased gems not posted

  1. #1
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    78

    Angry Purchased gems not posted

    I purchased 1400 gems through the game at sale price for $34.99 each THREE times and they did NOT post to my game. It did show a screen showing my purchase was successful and the gems would be posted. They were not. I would like them posted ASAP as they were purchased to use during the new leaderboard.
    Last edited by Friday_1; 10-03-19 at 02:28 AM. Reason: More complete information

  2. #2
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,810
    Please contact support for assistance.
    See support link in my signature.

    When you contact support, send them a copy of your receipt showing that the purchase went through.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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