Results 1 to 2 of 2

Thread: Purchased gems not posted

Hybrid View

  1. #1
    Farm Supplier
    Join Date
    Mar 2015

    Angry Purchased gems not posted

    I purchased 1400 gems through the game at sale price for $34.99 each THREE times and they did NOT post to my game. It did show a screen showing my purchase was successful and the gems would be posted. They were not. I would like them posted ASAP as they were purchased to use during the new leaderboard.
    Last edited by Friday_1; 10-03-19 at 02:28 AM. Reason: More complete information

  2. #2
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    S8 FORUM
    Please contact support for assistance.
    See support link in my signature.

    When you contact support, send them a copy of your receipt showing that the purchase went through.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts