Page 3 of 4 FirstFirst 1234 LastLast
Results 21 to 30 of 33

Thread: iOS 13 issues (icons in wrong place)

  1. #21
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    88
    Quote Originally Posted by Carbuck View Post
    I am having this issue now that I have transferred my game from iPad Pro to then new iPad, 7th generation. I tried sending a request to support. Got a quick reply letting me know that S8 is no longer doing support for this game and will not respond to individual issues. They promptly closed out my ticket.
    Are you trying to play in portrait or landscape?

  2. #22
    Executive Chef
    Join Date
    Nov 2012
    Location
    US
    Posts
    1,465
    Any update on this issue? Seems like it was fixed for HDS


  3. #23
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    88
    Quote Originally Posted by Paul__ View Post
    Any update on this issue? Seems like it was fixed for HDS
    .....crickets......

  4. #24
    Farm Supplier
    Join Date
    May 2015
    Posts
    52

    iPad Bug

    The cruise, free gems and Facebook connect icon are in the wrong place when I play on my iPad - instead of being all the way to the right of the screen, it's towards the centre (can't seem to attach a screenshot). I don't have any problems with my iPhone. I've tried closing the game and starting again and also uninstalling and installing again and the icons are still in the wrong place on the screen.

    Anyone else have this problem as well?

  5. #25
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,912
    Quote Originally Posted by yugaxi View Post
    The cruise, free gems and Facebook connect icon are in the wrong place when I play on my iPad - instead of being all the way to the right of the screen, it's towards the centre (can't seem to attach a screenshot). I don't have any problems with my iPhone. I've tried closing the game and starting again and also uninstalling and installing again and the icons are still in the wrong place on the screen.

    Anyone else have this problem as well?
    Merging with current thread on this issue.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  6. #26
    Senior Moderator kooky panda's Avatar
    Join Date
    Mar 2011
    Location
    S8 FORUM
    Posts
    51,912
    I will see if I can get an update on this issue
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  7. #27
    Any news here?

  8. #28
    Executive Chef
    Join Date
    Nov 2012
    Location
    US
    Posts
    1,465
    still no update? its been almost 3 months!


  9. #29
    Quote Originally Posted by Paul__ View Post
    It seems as Rynetory2 reported this, so hopefully it will be fixed soon. If you haven?t updated yet, try to avoid doing so.
    I?m assuming this problem was never fixed because I just updated my software (2 months after the above posts) and I?m having the same problems as the above players. I unfortunately won?t be able to finish the current cruise because I can?t do anything in the game. Thanks for any help you can give. I?ve restarted and deleted and reinstalled game to no avail.

  10. #30
    Farm Supplier
    Join Date
    Mar 2015
    Posts
    88
    It took me several tries of deleting the game, restarting, then reinstalling the game to get it to load. Even so, the icons are in the middle of the screen instead of on the right hand side. I can play the game, but it’s annoying. I only keep playing because of the people on it. I no longer enjoy the game.

    Make sure you are signed into Storm8’s Game Center or your game won’t reload after reinstalling.
    Last edited by Friday_1; 12-22-19 at 11:06 PM.

Page 3 of 4 FirstFirst 1234 LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •