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Thread: SOLVED: Sale Issue - Materials in Market (Magic Lamp & Gold Dust)

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  1. #1
    Executive Chef
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    SOLVED: Sale Issue - Materials in Market (Magic Lamp & Gold Dust)

    Magic Lamp and Gold Dust appearing in the Tables tab, able to be placed and all:


    Click image for larger version. 

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  2. #2
    Rhino Keeper
    Join Date
    Aug 2013
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    I saw magic lamp and gold dust as well under tables. I never had any before, so I tried to purchase a magic lamp just to have 1, but when I placed it, it was a white square in my bakery. I stored it immediately.

  3. #3
    Rhino Keeper
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    Aug 2013
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    I would try this trick and see if it works: figure out what square exactly has the item. So try placing a counter around your bakery where you think it might be. If you can figure out which tile it is on, you might be able to just tap that tile and try storing. Hope that worked. I was able to tap the white square as soon as it came up, right after purchasing, and stored it.

  4. #4
    New Resident
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    Aug 2019
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    Thanks for the tip. I tried it but it didn’t work. It won’t even acknowledge that there is anything there. You tap on a counter and it will tell you what kind....tap on the square and nothing at all!

  5. #5
    Executive Chef
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    Quote Originally Posted by ljbatson View Post
    I wasn’t so lucky. I purchased these items too and they showed as large white squares. They cannot be moved or stored. I contacted support who immediately closed my ticket and said to contact the forum for help? Am I going to be stuck with these large white squares for good?
    The items can't be placed in our bakeries because they're materials used to build appliances. They were accidentally added at the start of the sale but seem to have been removed since.

  6. #6
    New Resident
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    How do I get rid of the white squares?

  7. #7
    Quote Originally Posted by ljbatson View Post
    How do I get rid of the white squares?
    Can you restart your device and see if that helps?

  8. #8
    New Resident
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    Dec 2012
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    I’m having the same problem. I have restarted the game. I even uninstalled the game and installed back and the white square is still there. I don’t know how to get rid of it. I also contacted storm 8 but they closed my ticket

  9. #9
    New Resident
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    Aug 2019
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    I have done that a couple of times and the squares are still there. Now the game crashes when I visit my neighbors, about every 5th one. Not sure what is going on.

  10. #10
    New Resident
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    Aug 2019
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    I chose the gold dust and magic lamp from the sale menu and placed them in my bakery. They are showing as large white squares that can?t be stored or moved. I followed the iOS bug procedure and nothing works. I would like these large white squares removed. I tried contacting support and they immediately closed my ticket saying I should try the forum. What can I do?

    I wasn?t so lucky. I purchased these items too and they showed as large white squares. They cannot be moved or stored. I contacted support who immediately closed my ticket and said to contact the forum for help? Am I going to be stuck with these large white squares for good?
    Last edited by Rynetory2; 08-30-19 at 07:39 PM. Reason: Merged duplicate threads / posts

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