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Thread: Cannot get into Castle Story

  1. #211
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Sydney, Australia
    Posts
    362
    As he said in the movie, ‘I’m back’! Took 11 days, not worth doing anything now, I will put all the alpacas away, and try and store the mountain, it’s only level 3, don’t want to look at it. I will finish growing the sheep, might need them another time. I wonder how long my game will be up? Next event includes 1/2 time trade exchanges and double tickets, better be around for that, got lots of expansions to do. I would like to be given the end prizes, I think we deserve something nice.

  2. #212
    Rhino Keeper
    Join Date
    Jan 2016
    Posts
    200
    Well happy to say I got back in my game today. Thank you S8! Thank you Spiritwind as well for all your help

  3. #213
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    11,601
    I'm soooooo happy for you!!! It's such a relief to see posts about being back in the game.

    There is still ongoing work to be done for other players still locked out, but it is progress. The problem is really complicated and S8 have allocated many resources to have a permanent fix in place. Thank you for posting! x

  4. #214
    Host(ess)
    Join Date
    Dec 2011
    Location
    Boston
    Posts
    39
    After being locked out for 8 days, I was able to login again late last night, and have been able to login all day today. I was as going to get a package to finish the event but decided against it as I'm afraid I'll be lock out again suddenly and it would another waste like the booth I bought.
    Thank you S8 for fixing the problem and I hope this time it's a permanent fix. Thank you SW for all your help and always keeping us posted.

  5. #215
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Sydney, Australia
    Posts
    362
    SW is there anyway you think S8 will give any compensation? Even a swirlycorn would be fantastic, she is so pretty, I don’t know what she drops it was too sad to keep reading the normal thread. To try and finish now from level 3 would take lots and lots of $ something which I cannot afford to do. And I think they need to refund the gems that the people spent on the booth. I really think we need to ask about these matters. Thankyou for keeping us updated. All those wasted gifts, they just dropped off.

  6. #216
    Host(ess)
    Join Date
    Dec 2013
    Posts
    36
    Yippee! Tried like I have every morning for a week to login to my game and to my amazement it actually loaded! Now I am afraid to close it.
    Hope everyone else is restored soon.

  7. #217
    Host(ess)
    Join Date
    Dec 2013
    Posts
    36
    Disregard previous post. Still out and very discouraged.

  8. #218
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    11,601
    Hi, The issue is still actively being worked on. I can't give you a timeframe only reassurance it's still a very high priority. Keep checking in here for updates.

  9. #219
    We're still investigating this issue, but we did make a few changes that may have helped some players get back into the game. We're so sorry if you are still locked out, we're working on it!
    Storm8 Staff - PikaSquirrel
    Need help? Contact Storm8 through support.storm8.com
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  10. #220
    Host(ess)
    Join Date
    Apr 2014
    Location
    Chicago, Illinois
    Posts
    23
    Well, I'm out again. Just great!

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