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Thread: Cannot get into Castle Story

  1. #41
    Rhino Keeper
    Join Date
    Nov 2014
    Posts
    190
    Quote Originally Posted by Queenzod View Post
    I heard from Support. They?re looking into the problem and will ?try to fix it as soon as possible.? Lolz.
    I received same message but it says your ticket no. (Removed) has been resolved
    They have a different opinion of resolved than me obviously
    Last edited by SpiritWind00; 08-21-19 at 04:39 AM. Reason: Removed ticket no. I have passed it on though which will help.

  2. #42
    Host(ess)
    Join Date
    Dec 2015
    Location
    Calgary, Alberta, Canada
    Posts
    28
    Can every one who can?t access Castle Story reply with their level and approx number of pages in their inventory?
    I?d just like to know if the size of our game has anything to do with this problem. Thx

  3. #43
    Rhino Keeper
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    364
    how do we submit a ticket i still cant get in ...usually it works by now

  4. #44
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Sydney, Australia
    Posts
    360
    I have no idea how many pages of inventory I have, tons, as I've been playing since September 2012 since the beginning as far as I know. I've been level 50 forever...

    For all of you, is this the first time you've really been having problems as I've mentioned this has been happening to me for months.

  5. #45
    I'm a level 50, been playing since August / September 2012. My inventory is quite extensive, but I'm not sure of how many pages. I've not been able to log into my game since Monday morning (eastern time US). This is the longest I've been locked out, usually it's a few minutes.

  6. #46
    Rhino Keeper
    Join Date
    Jun 2015
    Location
    Canada
    Posts
    364
    i rrally dont think this is an inventory issue.. ive never had this problem and have a huge inventory as well as all walkers out past the cap and was playing fine until today with no new additions as well as there are other players i see posting that they are still playing and i know they have just the same if not more stuff in their games as well as beginners saying they cant play...

    im so sad i just want to play

  7. #47
    Rhino Keeper
    Join Date
    Nov 2014
    Posts
    190
    Another day in S8 land over and still not fixed I guess we have to wait until tomorrow now
    Not happy with the lack of information or communication regarding this issue an update every so often wouldn’t hurt.

  8. #48
    Farm Supplier
    Join Date
    May 2013
    Location
    The Netherlands
    Posts
    53
    Can’t play Castle story still at this moment. I don’t think it has anything to do with the inventory.
    My husband can play Castle story. Also at level 50 and we both use an Ipad.
    He almost completed the sweet tooth tragedy.
    Greeting from the Netherlands.

  9. #49
    Rhino Keeper
    Join Date
    Nov 2014
    Posts
    190
    This is obviously not a high priority for them too fix
    Please give us an update

  10. #50
    Moderator SpiritWind00's Avatar
    Join Date
    Jun 2013
    Location
    The Glimmerwood!
    Posts
    11,342
    Hi all, I've sent another couple of reports through tonight with a request for urgent assistance. I'm so sorry you all are stuck.

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