Just to update since I was one of the first posts, I have not been able to get in since Sunday that I know of. So its been 5 days. I was told not to write a support ticket. To answer questions a while back I am playing on an iPhone and tried everything but deleting app (fuzzy on pw)

I know S8 can be stingy but I hope they make it up to us and either allow us to play the event or compensate us somehow. I, for instance am in the hospital and was hoping this would be a good source of entertainment and am interested in the awards