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Thread: Reset glitch in Hot Off the Presses

  1. #1
    Farm Supplier
    Join Date
    Aug 2014
    Posts
    63

    Reset glitch in Hot Off the Presses

    I collected Ivy?s Cooking Story from my workshop and received the screen for Goal 4 (Gather constellation guide, Gather Thomas portraits, Gather realm's rumors, Write Thomas's horoscopes.)

    Suddenly my game reset and I lost all my goal 3 progress and materials.☹️

    On top of that, Ivy?s hut did not reset! Now I have to wait nearly 10 hours to collect Ivy?s portrait again.


    My S8 ID is: LinMii
    Kingdom: Linford
    iPad Mini 5th generation
    IOS 12.4

  2. #2
    Farm Supplier
    Join Date
    Aug 2014
    Posts
    63
    Update: Since I didn’t want to fall far behind, I decided to purchase an Ivy portrait for the 20 gems in the workshop. As soon as I did, my game auto-completed Ivy’s Cooking Story and advanced me to Goal 4. I was also left with the Ivy portrait I just purchased.

    I’m not sure what caused all of this to occur, but am happy to be back on track.
    (Although I would have preferred to not spend the 20 gems.��)

  3. #3
    Community Manager [S8] Vanellope's Avatar
    Join Date
    Aug 2018
    Posts
    440
    If you're experiencing any issues with your account, please submit a ticket to Support at Storm8

    https://support.storm8.com/hc/en-us/requests/new

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