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Thread: Bakery Story: Current Bugs and Issues (Thread 2)

  1. #331
    Rhino Keeper
    Join Date
    Oct 2013
    Location
    Chicago, USA
    Posts
    148
    My turkey oven looks completely different now as when I bought it and is pictured. This change occurred last night, several days since I’ve had the turkey ovens. iOS.

    Please help. Looks more like a counter now!


    Click image for larger version. 

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  2. #332
    Nightclub Owner
    Join Date
    Jul 2012
    Location
    Planet Earth
    Posts
    7,852
    Quote Originally Posted by Rees630 View Post
    My turkey oven looks completely different now as when I bought it and is pictured. This change occurred last night, several days since I?ve had the turkey ovens. iOS.

    Please help. Looks more like a counter now!


    Click image for larger version. 

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ID:	72046
    Mine is still showing properly so this appears to be an isolated incident. Before contacting support, there's a few quick things you can try to fix the glitch on your own.

    Below is a list of things that have worked in the past for players with various graphic glitches:

    1 - Try rotating the appliance several times / dragging it around your screen in design mode (this is typically used when items turn invisible but it has helped with other issues in the past)
    2 - Store the appliance, hard close the app (clear your device's cache if you can, if it's not possible on your device, no biggie) then reopen the app and place the appliance on your board again
    3 - Uninstall the app then reinstall it. (this is the method that has the best results for random graphic glitches but it does take a few minutes). When you reinstall the game, it's likely that
    Note 1: There's a small chance you may see a fresh level 1 bakery after this but you'll be able to get back to your full bakery by logging in to the game with your s8 ID and password.
    Note 2: After reinstalling the game, it's super common for most of your bakery to appear blank but don't worry, the items are all still there and the images will slowly repopulate as you go about your normal playing.

    If the issue still persists after the above troubleshooting, you'll want to open a Support Ticket with the team. Good luck, hope you get this sorted without too much fuss

  3. #333
    Rhino Keeper
    Join Date
    Oct 2013
    Location
    Chicago, USA
    Posts
    148
    Thank you Annira! Just rotating the stoves made it go back. Appreciate your help, as always

  4. #334

    Can't make Santa Hat Brownies

    There's no option to make Santa Hat Brownies in the regular oven, so I cant finish the quest. Please fix this!!!!

  5. #335
    Nightclub Owner
    Join Date
    Jul 2012
    Location
    Planet Earth
    Posts
    7,852
    Quote Originally Posted by egosumvera View Post
    There's no option to make Santa Hat Brownies in the regular oven, so I cant finish the quest. Please fix this!!!!
    The Santa's Hat Brownies have currently been moved to the Basic Oven for the current 14 day goal. If you're not participating the recipe will remain there until the end of the goal on Dec. 11. If you are participating, the recipe will return to its original home on the Santa Shop Oven whenever you complete the Side Goal.

  6. #336
    thank you!! i see it now

  7. #337

    Sapphire Oven Goal Issue

    I purchased the Sapphire Oven a few weeks ago and have been working on collecting the parts believing that the goal was permanent. Step one was BUY not BUILD. I never would have bought the oven based on how many parts it needs if I would have known it had to be built in the 31 days to keep the permanent goal. Please unlock the goal for those of us who purchased the oven, as that is what you stated. Otherwise please refund the gems used to purchase the Sapphire Oven.
    Thank you.

  8. #338
    New Resident
    Join Date
    Dec 2023
    Posts
    8
    My collectible item not counting correctly... like is this a problem or bug ? Like when an item drop I collect it but the number counting not moving up like I have 11 yellow disc to collect purple heart but when my oven drop 3 yellow disc it's not up at all.... it still counting that I have 11 and not 14

  9. #339
    Rhino Keeper
    Join Date
    Oct 2013
    Location
    Chicago, USA
    Posts
    148
    I cooked Charming Cocoa on the Echo Pastel Dispenser but the Blarney counter is blank. The food is there but not pictured. I tried rotating the counter several times, and uninstalled but still not showing.

    Click image for larger version. 

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