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Thread: Dragon Story game down

  1. #1
    Rhino Keeper
    Join Date
    Aug 2012
    Location
    Athens, Illinois, USA
    Posts
    441

    Dragon Story game down

    I don't know how long this has been going on, but the game is NOT working...

    Says: "Dragon Story is an online game and requires internet access. Please double check your connection and try again."

    Well, I'm online right now complaining about Dragon Story! What is going on???

  2. #2
    Farm Supplier
    Join Date
    May 2013
    Posts
    69
    My game says the same thing. So does castle story and farm story 2.

  3. #3
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Tasmania
    Posts
    272
    Ditto
    Almost noon here in downtown HOBART and game has been offline for a couple of hours now.
    Can we get an update from one of the moderators please.

  4. #4
    Rhino Keeper
    Join Date
    Feb 2019
    Posts
    358
    Many people are reporting the same thing, so the game is probably temporarily offline for maintenance. I hate when my games are down, too, but look at this as an opportunity to do something productive or meaningful, like take a walk, say your prayers, call your mom: whatever it is that this game is taking your attention away from, go do that.

    As for a mod, I think the only mod for this forum is Kooky, and she hasn't been able to be around as much recently. It's right there in her signature. Mods can't be available 24/7, and they do this voluntarily. It would be awesome if Storm8 staff would address this, but they only work certain hours, apparently. I find it odd that they do not have a support person or two who is available evenings and weekends. I used to subscribe to a nail polish subscription service, and they had people who worked evenings and weekends. I mean, seriously, all they had to do was sell nail polish, but they always had someone available to answer the phone if someone had a problem with their order. It seems that S8 puts minimal effort into pleasing and communicating with customers.

  5. #5
    Rhino Keeper
    Join Date
    Jun 2015
    Posts
    477
    Oddly enough I can load Castle Story ... but not Dragon or Fantasy Forest
    ~~~~~~
    Dragon Story, Castle Story, Fantasy Forest: Nuicakes
    Playing on an iPad Pro 11" with 4 GB RAM (and 512 GB storage memory).
    I routinely clear my RAM (short term memory) to avoid crashes, rollbacks or problems
    watching videos
    .

  6. #6
    New Resident
    Join Date
    Jun 2015
    Posts
    5
    I am in the dark here...
    ... what is going on?

    On my little sister’s iPad the game works (she is too low a level to do this weeks challenge) but not on mine, I get the same message that it IS AN ONLINE GAME and I MUST CHECK MY CONNECTION?
    I have been off also for a few hours now and no idea when this problem is going to be fixed...

    Any news would be appreciated

  7. #7
    Rhino Keeper
    Join Date
    Aug 2012
    Location
    Athens, Illinois, USA
    Posts
    441
    This "problem" happened on April 17th and we weren't notified then, either.

    One would think S8 staff could post a message about "maintenance".

    It would be nice to be forewarned...before they go home at the end of their work day...
    And forget about work!

    This is disgusting! Customer service is non-existent.

  8. #8
    New Resident
    Join Date
    Jul 2015
    Posts
    2
    Castle story will not load for me

  9. #9
    Rhino Keeper
    Join Date
    Mar 2013
    Location
    Tasmania
    Posts
    272
    Quote Originally Posted by Ellerslie6 View Post
    Ditto
    Almost noon here in downtown HOBART and game has been offline for a couple of hours now.
    Can we get an update from one of the moderators please.
    I have taken opportunity to do other things but I do most of my game playing in daylight hours. I am useless after about 8.30pm. If we know it’s down for, say, 4 hours then we can plan our events around it. Remember all events are time critical so even losing half a day can make the difference between finishing the tournament or not - or even getting to the end of the community event.
    I will check again in another hour.

  10. #10
    Executive Chef
    Join Date
    Mar 2011
    Location
    Southeast Asia
    Posts
    1,561
    Quote Originally Posted by oledoeeyes View Post
    My game says the same thing. So does castle story and farm story 2.
    I don't know if Farm Story 2 is down cause I haven't touched it in more than a year, but I do know that Castle Story is playing fine.

    Fantasy Forest Story is not connecting and neither is Dragon Story.


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