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Thread: New phone back to level 1

  1. #1

    New phone back to level 1

    Just got a new phone (so new installation of Cupcake Mania) and having trouble restoring my progress to level 1257.
    Huawei, Android. Old phone is Huawei too.
    What/how does it pickup the level number on new phone? I've tried logging in with Google account active, tried logging in with Facebook account active, nothing seems to work, yet I can do a fresh install on my old phone and it picks up the level I'm on. Is there a config file I need to copy across to the new phone? If so where is it and what is it called?
    Otherwise, please help as it is a long slog up to level 1257. Thx guys.

  2. #2
    Senior Moderator kooky panda's Avatar
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    Please see the login thread for information on how to transfer your games to another device.

    https://forums.storm8.com/showthread...l=1#post759602
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

  3. #3
    Thank you - I have now retrieved the level from my old phone. For anyone else who is interested, I created a Storm8 Id on my previous phone, then installed Bakery Story and Cupcake Mania on my new phone. Bakery Story contains a login screen and when I had logged in, my configuration details brought in the config details from the old phone.
    Or something like that. I think. Thanks anyway, I'm sorted for now.
    I have another issue with legacy items from the previous game carrying through but I will post that issue separately when I have documented screenshots etc. Thanks.

  4. #4
    Senior Moderator kooky panda's Avatar
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    Thanks for reporting back and the additional information for others.
    Need me? Send Me A Private Message

    Note: Due to some personal matters, I will not be on over the weekend.

    Contact Storm8 by filling out this form: support.storm8.
    How to submit Support Request

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